FAQ# 1048:
How do I test a cash drawer with my Epson or Epson-compatible (e.g. POS-X, Citizen) printer?
Question
How do I test a cash drawer with my Epson or Epson-compatible (e.g. POS-X, Citizen) printer?
Answer
WITHOUT EPSON-COMPATIBLE PRINTER DRIVER
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Create a new printer using the Generic/Text Only driver. (Installation instructions.)
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Verify that a Windows test page will print. (Instructions.) If a Windows test page will not print, the printer requires troubleshooting first.
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Right-click the Generic/Text Only printer in the Printers and Faxes window, then click the Print Commands tab. Type <1B>p055 in the End Print Job field.
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Click Start, point to All Programs, point to Accessories, then click Notepad. Type test. Click File and then click Print. Assure that Generic/Text Only is selected in the list of printers, then click Print.
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Your cash drawer should now open, assuming it is correctly connected and functional. If you hear a clicking noise, but the drawer does not open, be certain the drawer is unlocked.
WITH EPSON-COMPATIBLE PRINTER DRIVER
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Click Start, point to All Programs, point to Accessories, then click Wordpad.
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Select Print from the File menu. From the printer list, click on your Epson printer. Click Apply then click Cancel.
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From the font drop-down menu (found at the top left-hand of the screen; most likely, this menu currently has Arial selected), select control.
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Click on the document to place the cursor within the typing area. Type A.
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Click File, then click Print. Make sure that your Epson printer is still selected.
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Your cash drawer should now open, assuming it is correctly connected and functional. If you hear a clicking noise, but the drawer does not open, be certain the drawer is unlocked.
INSTALLING A GENERIC/TEXT ONLY DRIVER:
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Click Start, then select Control Panel.
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Double-click Printers and Faxes in Windows XP, Printers in Windows Vista, or Devices and Printers in Windows 7.
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Select Add Printer.
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Click Next. Select Local printer attached to this computer and click to uncheck Automatically detect and install my Plug and Play printer.
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If you are using a parallel printer, select LPT1 from the Use the following port menu. If you are using a serial printer, select COM1 (or the correct COM port for your printer if COM1 is incorrect). If you are using a USB printer, select the highest-numbered USB port (for instance, if USB001, USB002, and USB003 are available, select USB003). Click Next. Select Generic under Manfacturer. Select Generic / Text Only under Printers. Click Next.
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Click Next.
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Select Yes under Do you want to print a test page? Click Next.
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Click Finish.
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