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FAQ# 999: I Get an Error 484, Problem Getting Printer Information..........., when starting the Cash Register. How can I fix this?

Question

I Get an Error 484, Problem Getting Printer Information..........., when starting the Cash Register. How can I fix this?

Answer

You must have at least one printer driver installed on the system, even if you are not going to use a printer. If you are not going to use a printer, you can install the Generic/Text Only printer driver that comes with Windows. This can be done under Start > Settings > Printers > Add Printer, then follow the Add Printer Wizard instructions. In the Manufacturers List select Generic and Generic/Text only for the model.

If you are going to use a printer, install the printer drivers (which can be found under the product listing on our website), and that should remove the error message.

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