FAQ# 1043: How can I get the cashdrawer to open whenever my XR500 or XR520 printer prints?
Question
How can I get the cashdrawer to open whenever my XR500 or XR520 printer prints?
Answer
Opening a printer driven cashdrawer is a function that is performed in the print driver. The driver for the XR500 series thermal printer is available on the manufacturer's website here: Windows Driver
After downloading and installing the driver, you will want to confirm that the open drawer function is enabled.
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On the start menu, open Devices and Printers (Printers and faxes on WindowsXP and older)
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Right-click on the POS-X Thermal Printer
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Select Printer Properties (Properties on WindowsXP or older)
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Click on the Printer Commands tab
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Confirm that the appropriate drawer option is selected and click Apply and then Ok
Note: this same driver is applicable for most POS-X thermal printers.
This question is associated with products:
POS-X Xr500
Thermal Receipt Printer