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Doordash Printer Setup
By: POSGuys Support - 3/26/2020

Pairing the printer within Doordash 1) Make sure that the tablet's Bluetooth is turned on. 2) Open the 'Order Manager App' on your tablet, and select the Menu icon to open the sidebar. 3) Tap on 'Settings'. 4) Tap on 'Set Up A Printer'. 5) Select 'Star printer (Bluetooth)' from the drop down options. 6) The tablet should navigate to the Bluetooth settings automatically. 7) Turn on 'Printer Pairing'. 8) Press and hold the 'Pair button' on the back of the printer for 5 seconds (The green light should begin blinking). 9) Select the 'Star Micronics' option under the list of available devices 1...

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Postmates Printer Setup
By: POSGuys Support - 3/26/2020

1) Navigate to Printer Settings in the Postmates app menu. 2) Tap on 'Connect a Star Printer' to start the discovery process. 3) Postmates will automatically begin scanning for pairable printers. When the Star printer of your choice appears, tap on it to begin pairing process. 4) After Postmates successfully connects to the printer, a “Successful Connection” printout should print on the printer. Afterwards, go back into Printer Settings, and click on 'Test Print', once you have selected your receipt size. Postmates should be properly set up now, to print to your Star Micronics thermal printe...

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Setting up the Star Micronics TSP100IIIW
By: POSGuys Support - 3/26/2020

Connecting the printer to your network Using WPS Press and hold the PAIR button on the back of the printer until the LED light on the printer flashes blue Press the WPS button on the Wireless Network Router or Access Point When the printer connects to the network the blue light will stop flashing and turn solid. A small receipt should print, listing the connected networks details. Using The Web Configuration portal Once you have the paper installed, plug in the printer and power it on. It should automatically go into AP (Access Point) Mode. Perform a self-test print to get the Network Conf...

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Online Ordering Systems - Compatible Printers & Setup
By: POSGuys Support - 3/23/2020

Online Ordering Systems - Compatible Printers & Setup With many online ordering apps coming onto the market in the past few years, it can be tricky trying to find the right printer for those apps. POSGuys.com has taken the time to compile a list of the most common online ordering apps, and the printers that work the best for them, as recommended by the software developers. UBER EATS TSP100III Bluetooth Version (Tested in house, and verified) Pairing Steps Enabling Printing *The TSP654IIBI2 is also supported POSTMATES TSP100IIILAN Ethernet interface (Tested in house, and verif...

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POSGuys.com Statement on COVID-19
By: POSGuys - 3/19/2020

We know many of our valued customers are assessing the impact and the disruptions caused by the COVID-19 coronavirus. Our thoughts are with your businesses, employees, and their families at this very difficult time. Like other companies, POSGuys is making some adjustments to accommodate local mandates and precautions against COVID-19 and most of our programming, marketing, and customer service staff are working from home, but please rest assured that the POSGuys sales and tech teams are available and serving our customers and inquiries. If for any reason you cannot reach your regular represen...

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Cleaning your Point of Sale System
By: POSGuys - 3/11/2020

Cleaning your POS System Basic overview on cleaning your point of sale system. Equipment that has an IP (Ingress Protection) rating of X4 or higher can safely be directly sprayed with a liquid cleaner. Equipment with a rating lower than that should not be directly sprayed. Touch Screen Monitor Check the IP rating of your monitor or all in one computer, in many cases the screen has an IP rating that allows direct spraying of a cleaning agent. The sides and back of the AIO-PC may not be sealed and extra precaution should be used to not get liquid into the insides of the PC. A paper towel ...

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POS-X TP4 Series Harddrive Replacement
By: POSGuys Support - 1/28/2020

TP4 Harddrive Replacement With Microsoft Windows 7 Operating System going EOL, it is highly recommended to migrate to a new installation of Windows 10, to meet PCI compliance for credit card processing and POS software compliance. BEFORE CONTINUING TO THE NEXT STEPS, PLEASE DISCONNECT THE POWER FROM THE COMPUTER To replace the harddrive on a POS-X TP4 series All-In-One computer, you will need to locate the hard drive hatch cover, on the right-hand side of the screen, and remove the single screw. <img src="http://posguys.blob.core.windows.net/download/Blog_Images/20200116_111116.j...

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POS-X TP3 Series Harddrive Replacement
By: POSGuys Support - 1/28/2020

TP3 Harddrive Replacement With Microsoft's Windows 7 Operating Systems going EOL, it is highly recommended to migrate to a new installation of Windows 10, to meet PCI compliance for credit card processing and POS software compliance. BEFORE CONTINUING TO THE NEXT STEPS, PLEASE DISCONNECT THE POWER FROM THE COMPUTER To replace the harddrive on a POS-X TP3 series All-In-One computer, you will need to tilt the monitor portion of the computer, all the way forward. After tilting the monitor forward, locate the power button on the base, and gently press against the plastic top cover that surr...

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Windows 7 EOL (End of Life)
By: POSGuys Support - 12/13/2019

Windows 7 EOL Microsoft will be ending all extended support, and security updates for Windows 7 systems soon, and it is highly recommended that you move to a new Windows 10 computer, PRIOR to the January 14th, 2020 cutoff date for Windows 7 End of Life. If your current Windows 7 system meets the recommended hardware specifications for Windows 10, you should be able to buy a Windows 10 upgrade license for the system, and migrate it to the new Operating System platform. If your system does NOT meet the recommended specs for Windows 10, you will need to replace the computer, and have the new...

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Using Google Cloud Print with a Label Printer and Mobile Device
By: POSGuys - 8/29/2019

Transcription: Hi, this is Travis from POSGuys.com. Today we're going to go over Google Cloud Print and how you enable printing from your mobile device to a desktop printer without having to directly have them paired. So what is Cloud Print? Cloud Print is part of Chrome, so it's a way that Google created for you to be able to print to connected printers through any devices where you're logged in into Chrome itself. Whether it's a browser in Windows, or Chrome on your mobile device or your phone. It even should work on iOS as long as you have the correct version of Chrome. So in it, when you...

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