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TSP700II Label Printing Calibration & Feed Issues
By: POSGuys Support - 10/3/2024

If you're using the TSP700II as a label printer and experiencing calibration or feed issues, adjusting the sensor sensitivity is one potential step to try. This process includes adjusting the physical DIP switches, which control various sensor settings. The printer has multiple sensors, and below, we explain how to adjust both the 'Paper End and Black Mark Sensor' and the 'Near End Sensor.' You Will Need: Philips head screwdriver Small slot screwdriver Pen, paperclip, or similar pointed tool to adjust the DIP switches Paper End and Black Mark Sensor Adjustment: Before pr...

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Taking a Look at the 2nd Generation mC-Print3
By: POSGuys - 9/18/2024

The TLDR for Busy Decision Makers Star Micronic’s has released the next generation of their popular mC-Print3 line of printers. The upgraded printer line — a popular option for mobile tablet-based POS systems — features a host of upgrades and new features that better equip it for busy retail and restaurant locations. These include: 50% higher printing speeds - bringing the printer up to 15 inches/second, the fastest in their catalog.  Doubled the reliability of the print head so you can print 124 miles of receipts before it might break. Improved Bluetoot...

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A Buyers Quick-Guide on which version of BarTender label software suits your needs.
By: POSGuys Support - 9/9/2024

Choosing a Version BarTender comes in several tiers: Starter, Professional, Automation, and Enterprise. Depending on how and what you need to print, how many printers you have, and how many stations and users require access to printing, the version you need will vary. Below, we break down the differences between the versions. Further on, we will break down the licensing structure once you’ve determined which software version is right for you. StarterIdeal for individuals who need to quickly and easily generate labels, including support for dynamic variable data from databases like Exce...

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Getting the Magellan 9600i Scanner Scale to work with Square
By: POSGuys Support - 8/1/2024

Getting the Magellan 9600i Scanner Scale to Work with Square Square supports select models of the Magellan Scanner Scales by Datalogic to work with their Premium version of Square, ‘Square for Retail’. If you do not have ‘Square for Retail’, you will not be able to deploy the Magellan Scanner Scales. What You Need Magellan 9600i Scanner Scale + Serial Interface Cable USB to Serial Adapter Cable Square Stand 2nd Generation Square for Retail Programming Codes Create Weight Enabled Items What to Do Print Out Programming Codes Click here for Programming...

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A Complete Guide to Epson Receipt Printers
By: POSGuys - 7/10/2024

Traditional Receipt Printers (TM-T) TM-T20 Series The TM-T20 is Epson’s entry-level 3” receipt printer and is probably one of their most popular receipt printers, right behind the T88 line. We see this being implemented pretty much everywhere across all industries. It's also one of the most affordable printers in their lineup, making it a go-to option for most budget-conscious operations who are looking for a good value printer.  Right now Epson is up to the T20III. The big difference between the newest version and previous models is print speed and the addition of a Wi...

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What to do if your Touch Controls stop working on your Windows PC.
By: POSGuys Support - 6/4/2024

We often see this issue when customers attach a second monitor or customer-facing display for the first time. Typically, you will need to identify which display is the primary one, and we recommend calibrating as well. If your PC is otherwise undamaged, including the touch display itself, the steps below should help. Open Tablet PC Settings Search for 'Control Panel' in your windows Desktop Search Once Control Panel is open, search for 'Tablet PC Settings'.  After opening Tablet PC Settings, select 'Setup...' within the Configure Section toward the top. The screen should t...

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Zebra MC9400: How Does It Compare to the MC9300?
By: POSGuys - 5/2/2024

The TLDR For Busy Decision Makers The Zebra MC9400 is a significant upgrade over its predecessor, the MC9300, packing advanced features, improved performance, and enhanced durability into a sleek and rugged design. A high-end industrial processor with 5G support, generous expandable storage, and support up to Android 17 makes this product one that wont become outdated any time soon. Backward compatibility for MC9300 accessories also make it an ideal offering for operations looking to upgrade. Overall, the MC9400 is a compelling choice for businesses seeking reliability and future proo...

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Enabling Legacy Notepad on Windows 11
By: POSGuys Support - 4/26/2024

The new Notepad application included with Windows 11 introduces features that make editing text easier, such as browser-style tabs, an enhanced visual UI, and rich formatting options. While useful, these features can cause issues for applications and hardware that rely on the simpler, more straightforward nature of the classic Notepad application. If you are experiencing problems entering text into the new Windows 11 Notepad, or if inputting text is causing lag, we have created a quick guide to deactivate the new Notepad and restore access to the classic version. Getting Started Open Set...

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How to Pair your SocketScan 700 Series with a Windows Computer
By: POSGuys Support - 4/26/2024

How to Pair your SocketScan 700 Series with a Windows Computer When pairing the scanner to a Windows Computer, the Socket Scanner needs to be placed into HID Mode in order to scan Barcodes into text fields. Once in HID Mode, you then must pair to the Windows Computer. The easiest way to achieve both is to use the Socket Mobile Companion Setup Application. Setup To begin, download the Companion App from this link here: Socket Companion Application. Start the application and follow the On-Screen Setup steps. After the setup is complete, there will be a ne...

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How to Use An RFID Scanner with Excel To Perform A Missing Inventory Audit
By: POSGuys Support - 4/5/2024

Overview If you are looking for a convenient, lightweight approach to RFID, you can use Microsoft Excel to compare your scan results against an existing list- no expensive specialty software required. In this scenario, you would import or create a list of existing RFID Values into a single column. You would then have a second column to scan your RFID Tags into, populating your second list. Lastly, you will have a third column comparing your scanned list against the first column and highlighting any missing values. Thi...

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