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Help Us, Help You With Your PAX S300
By: POSGuys - 4/17/2018

If you are purchasing a PAX S300 pinpad, for use with Cash Register Express or Aldelo POS, then you will want to go ahead and fill out the information below, in order to expedite the setup process for your new EMV capable pinpad. This information is needed, in order to load your payment processing info onto the device. PAX S300 PINPAD SETUP FORM Please fill out the info below: Merchant Bank:_____________________________________________________ Merchant Processor:_________________________________________________ Debit Encryption Key (Format Example: xxxx-xx-000):_____________________ VAR Shee...

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POS Computer Basics
By: POSGuys - 3/6/2018

Our newest video from Ask POSGuys shows you how to select the best POS computer for your needs. Whether your business is a restaurant, retail, a food truck or something in between, we go over the features to look for when making this important purchase for your business. Transcript: Hi, this is Travis from POSGuys.com. Today we're going over our buyer's guide for all-in-one point of sales computers. There are several different types and there are different features that make it great for one business and no so great for another. So, we're going to go through the main things to look for when...

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Save Money with Zebra's Printhead Protection
By: POSGuys - 3/1/2018

Zebra's Printhead Protection Program The Short Version... When you buy a Zebra printer and exclusively use Zebra labels and ribbons (Thermal Transfer) you can get your replacement printheads for free! The lifespan of most printheads is measured in millions of linear inches printed, so the more you print the shorter the lifespan. Volume of printing, residue build up and physical damage to the delicate printhead are all factors in reducing the life span of your printhead. Since a clear and clean print job relies on a the right labels with the right ribbon (when needed) and a flawless printhead, ...

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Receipt Printers and Swapping Interfaces
By: Chad - 2/26/2018

Receipt Printers and Swapping Interfaces There may come a time where you have the printer you want but the interface on that printer does not match. Maybe you've upgraded your computer or you've accidentally ordered a Serial interface when you needed a USB interface. Here is a list of popular printer models and their matching swap-able interface options if available. Many interface cards will be special order and may take weeks to receive if they are still available. Printers with Swappable Interfaces Epson The UB-E04 Ethernet Interface card works with - TM-T88V, TM-T88IV, TM-T70II, TM-L90,...

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Aldelo SHA-2 Credit Card Processing Mandatory Security Update Information
By: Charles - 2/23/2018

There are mandatory updates/upgrades that may need to be implemented depending on your version of Aldelo Pro for Restaurants, Aldelo EDC and/or your version of Windows OS and version of Windows Server. If these updates are not met you may not be able to process credit/debit payments and/or be PCI Compliant. These updates/upgrades are necessary because Aldelo in an effort to increase security and avoid large-scale cyber attacks, is transitioning to SHA-2 (Secure Hash Algorithm) level certificates that provide stronger encryption and user authentication. In order to process credit/debit payments...

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Aldelo Customers Using Open Edge or Payment Pros for Credit Card Processing - Warning
By: POSGuys - 2/22/2018

Urgent Notice For Aldelo Users who Process with OpenEdge Aldelo Restaurant Software users must immediately check their version of Aldelo to make sure the new security updates that happen at the end of February 2018 will not affect their ability to process credit cards if they are using Open Edge or Payment Pros. How to check your version - Step 1 - Go to the Back Office Step 2 - Go to Help Step 3 - About Aldelo This is what your screen should look like IF you see Aldelo POS 3.8.8011 or greater your version of Aldelo POS is compatible with SHA-2 and you will just need to confirm that your ...

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TLS 1.2 Security Updates for Cash Register Express and First Data
By: POSGuys - 2/17/2018

** UPDATE** We have been informed that pcAmerica's Cash Register Express customers who are processing credit card payments through First Data will need to be upgraded to version 12.8033. If you are not on version 12.8033 or higher, please contact POSGuys to purchase a PC America Technical Support Contract before the end of February to upgrade your software and avoid any payment processing interruptions. Once you have a contract we will be happy to assist with the upgrade process. What is TLS? Transport Layer Security (TLS) is a protocol that provides privacy and data integrity between two c...

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How to set up a USB Cash Drawer
By: POSGuys - 1/25/2018

Our newest video from Ask POSGuys shows how to set up a USB cash drawer. For this example, we use a Logic Controls CR3000 cash drawer and Windows 10, but the process will apply to other USB cash drawers and work with other operating systems. Transcript: Hi. This is Travis from POSGuys.com. Today we're covering the Logic Controls CR3000 Cash Drawer, the USB version and connecting it with Windows 10. So, this also has some generic applications as well, where it works for other USB cash drawers and works for other operating systems. The steps are going to be pretty much the same, but if you ...

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Square Compatible Receipt Printers
By: POSGuys - 1/4/2018

Which receipt printers are compatible with Square? Whether you have the Square Stand or use the Square card reader, the only receipt printers that are compatible are Star Micronics brand printers. The following receipt printers are compatible with Square for iPad and iPhone: Ethernet Printers (Wireless Network) Star TSP100III Receipt Printer- TSP143IIILAN in Grey or White Star TSP650II Receipt Printer - TSP654IIE3-24 GRY Star SP700 Kitchen / Impact Printer - SP742ME-GRY-US Bluetooth Printers Star TSP650II Receipt Printer - TSP654IIBI2 Star SM-S220i Mobile Printer - SM-S220i-DB40 SM-S...

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Mobile Inventory with Cash Register Express
By: POSGuys - 12/13/2017

Our latest video is an update on how to set up mobile inventory with Cash Register Express and the updated Cipher Lab 8200 Kit. This creates a lower-cost option for counting your inventory and doing on the fly item look-ups. Transcript: Hi, This is Travis with POSGuys.com. Today, we're going over the new inventory solution for Cash Register Express. This uses the Cipher Lab 8200. This is a new, updated batch collection model, which means that it works offline. It doesn't have the ability to automatically bring things in using a Wi-Fi connection and a direct-connected database. You do have ...

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