FAQ# 1101:

When pairing the CS3070 to an iPad, the on screen keyboard disappears. How do I prevent that from happening?

Question

When pairing the CS3070 to an iPad, the on screen keyboard disappears. How do I prevent that from happening?

Answer

To prevent the older version of the CS3070 from taking over the keyboard on a iPad, you need the most up to date firmware version. With updated firmware you can use the on screen touch keyboard by pressing the minus button on the scanner. 

To update the firmware on your device, you can contact our tech support at 1-800-903-6571 or email at [email protected] for assistance, or contact Symbol's tech support

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This question is associated with products:
CS3070 Product Image
Zebra CS3070 Great for mobile data scanning, the Zebra CS3070 Bluetooth pocket scanner pair easily with your iPhone, Android, or Bluetooth-equipped mobile device and is small enough to fit in the palm of your hand.