FAQ# 2340: How do I get my old POS-X EVO-TM2B Touch Monitor to work with Windows 10?

Answer

While there is no officially supported driver for Windows 10, there is a workaround that may work but is not guaranteed.

Note: If you've already installed a driver, please uninstalled it using Windows add/remove programs. This driver and workaround are for units with the serial number less than GM1500598.

Step1: USB Power Settings

• Open the Windows Start Menu
• Type Control Panel and open the Control Panel window
• Select Power Options
• On your selected power plan, click Change plan settings
• Click Change advanced power settings
• Expand the USB settings and then USB Selected Suspend Settings
• Set the option to Disabled, then click Apply and OK

• Return to the Power Options screen
• At the top left, click Choose what the power buttons do
• If needed, click the Change settings that are currently unavailable
• Uncheck the Turn on fast startup (recommended)
• Click Save Changes

• Download the Driver for that series of monitor: IdealTek_Touch_Driver.zip
• Unzip and install the driver
• Reboot the computer