POSGuys Hardware Troubleshooting Support
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Hardware Troubleshooting Support Professional Services & Support
Have you purchased a product from someone other than POSGuys and you can't seem to get it working? We can help! POSGuys' tech support team is ready to help. From receipt printers to barcode scanners and label printers, our team has hands-on experience decoding and solving common problems.
Disclaimer: Support is limited to 1 hour increments. This is not an extended warranty or comprehensive coverage. Support will be provided over phone or a remote desktop connection. We will make every effort to fix your problem but cannot guarantee that we can resolve the issue to your satisfaction. Some items and services may not be supported. Support hours must be purchased in advanced prior to work being done. Work must be scheduled 24 hours in advance for most cases. For more information refer to our Support Terms & Conditions or contact our support department for specific questions.
Looking for help with a product you purchased through us? Free lifetime troubleshooting support is already included with every hardware purchase!Common Issues We Solve
- Hardware Failure Troubleshooting (Diagnose, review error logs, etc)
- Basic Scanner Configuration, Programming, and Connection Issues
- Setting up and Troubleshooting Network Printers
- Computer Storage & Driver Maintenance
- Database Data Import and Export (For Supported Software)
- Label Printer Calibration Issues
- Backup Data to local devices or provided cloud solutions
- And More! Give us a call & We'll Let You Know How We Can Help.
- Advanced Printer or Scanner Configurations
- Custom Programming Requests. Please See Our Programming Page for These Services.
- Database Migrations
- Advanced Label Template Creation
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