Can I get Cash Register Express Support with POSGuys?
By: POSGuys - 8/6/2025

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<h2><strong>Getting Support with POSGuys</strong></h2>
<p>To receive support from POSGuys for your Cash Register Express (CRE) system, you must have an <strong>active support contract with Heartland</strong> and submit a Change of Reseller form. This form officially requests Heartland to reassign your account to POSGuys as your new reseller.</p>
<h2><strong>Important Notes About the Process:</strong></h2>
<ul>
<li>The change of reseller process may take a few business days to complete.</li>
<li>Heartland will contact your current reseller to confirm the change.</li>
<li>If your current reseller denies the request or claims ownership of your account, this could delay or prevent the transfer.</li>
<li><strong>You must have an active support contract with Heartland in order to receive support from POSGuys.</strong></li>
</ul>
<h2><strong>Where to Get the Form:</strong></h2>
<p>You can access the Change of Reseller form at the following link: <a href="https://cdn.posguys.com/downloads/change%20dealer%20-%20PC%20America.pdf">CRE Change of Reseller PDF Download<br />E</a>mail the completed form to sales@posguys.com.</p>
<p>If you have any questions or need assistance filling out the form, don&rsquo;t hesitate to give us a call. Our team is happy to help.</p>
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<h3 style="margin: 0 0 8px 0; font-size: 16px; color: #155fa0;"><strong>Contact POSGuys</strong></h3>
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<li style="margin: 2px 0;"><strong>Toll Free:</strong> 1-800-903-6571</li>
<li style="margin: 2px 0;"><strong>Telephone:</strong> 1-360-647-5681</li>
<li style="margin: 2px 0;"><strong>Fax:</strong> 1-360-738-3530</li>
<li style="margin: 2px 0;"><strong>Email:</strong> <a href="mailto:sales@POSGuys.com">sales@POSGuys.com</a></li>
<li style="margin: 2px 0;"><strong>Business Hours:</strong> 6am - 5pm PST (Mon - Fri)</li>
<li style="margin: 2px 0;"><strong>Support Hours:</strong> 7:30am - 4pm PST (Mon - Fri)</li>
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Can I get Cash Register Express Support with POSGuys? By: POSGuys - 8/6/2025

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Can I get Cash Register Express Support with POSGuys?
By: POSGuys - 8/6/2025