Over the past 3 years we've been asking our customer what they thought of their shopping experiences with POSGuys. We've been pleased to see that our hard work has been worth it! Here is what they've been saying:
Ratings are derived from 10 questions and out of 5 possible points.
Date: 11/30/2005  Overall Rating: 4
Name: Nancy Tempe, AZ
Comment: I was very pleased with how quickly the order arrived.
Date: 12/1/2005  Overall Rating: 5
Name: Jerald Chipley, FL
Comment: Your staff made everything so easy for me. Thsnk You, Jerry Teachout
Date: 2/27/2006  Overall Rating: 4.7
Name: Michael San Rafael, CA
Comment: Even though I knew that you stock a specific product, it was impossible to find on your website. So I was force to call one of your humans, who was exceedingly pleasant and helpful. The order shipped immediately. I'll certainly remember to visit the website when shopping for my future pos needs.
Date: 3/1/2006  Overall Rating: 4
Name: Omar glendale, AZ
Comment: Why you not include labels for barcode printers? Why you customer service, nobody speak spanish? thank you Omar Herrera
Date: 2/27/2006  Overall Rating: 3.7
Name: Eric Cranbrook, BC
Date: 3/3/2006  Overall Rating: 4.9
Name: DAN ANCHORAGE , AK
Comment: I appreciate your great service! Would like to have you save shipping by not sending a catalogue with each order.
Date: 2/28/2006  Overall Rating: 4.6
Name: Junaid Vancouver, BC
Comment: Thank you
Date: 3/6/2006  Overall Rating: 3.8
Name: Hong Greenville, SC
Comment: Adjusts to a more modest shipping/handling cost would make POSguys a perfect place to shop.
Date: 3/6/2006  Overall Rating: 4.8
Name: George Harleysville, PA
Comment: I called in to speak to someone to get an idea of what exact product I needed, after talking to him I ordered the recomended products and installed them and am up and woking within 15 minutes. Thanks Bill
Date: 3/9/2006  Overall Rating: 4
Name: Jon Kendallville, IN
Comment: Had some difficulties integrating with Microsoft Software and your technical support cannot access their support areas. Makes setup more difficult than it should be. Overall - good experience through you guys, though.
Date: 3/9/2006  Overall Rating: 4.9
Name: Timmie Champaing, IL
Comment: The barcode scanner I bought worked just as the guy I talked to said it would. I just had to plug it in and it works great! THANKS!!!
Date: 3/10/2006  Overall Rating: 4.5
Name: Gary Wasaga Beach, ON
Comment: Only problem was I had to call in to correct the price They were going to charge me for shipping
Date: 3/10/2006  Overall Rating: 4.4
Name: Gisele Redondo Beach, CA
Comment: I think you should have a quick installation manual when we buy the whole system.
Date: 3/15/2006  Overall Rating: 4.8
Name: Ahmed Sacramento, CA
Comment: I think your company has a very knowledgeable telephone staff which seems to be more and more uncommon in the POS industry.
Date: 3/16/2006  Overall Rating: 4.9
Name: Michelle Cincinnatti, OH
Comment: Thanks for your help and recommendations. I was a first time buyer and not sure of barcode technology. Alex was friendly and very helpful. Can he get it connected to my software program now??? Vickie Brewer, Miami Valley Christian Academy.
Date: 3/17/2006  Overall Rating: 4.3
Name: Robert Barrington, RI
Comment: Other than a minor communications error, it was a seamless experience. Some products were placed on "back order" but none of my paperwork showed that. Live and learn,,,,,,,,,,,,,
Date: 3/20/2006  Overall Rating: 5
Name: Imre Santa Clarita, CA
Comment: This was one of the most positive shopping experiences that I have had in a long time.
Date: 3/20/2006  Overall Rating: 4.8
Name: Mike Vancouver, BC
Comment: Thanks - excellent shipping time (arrived the day after I ordered, in Canada! - almost unheard of). My last order you overshipped (sent me a case instead of 1 unit) - so a minor hassle to send it back. Nothing wrong this time though.
Date: 3/20/2006  Overall Rating: 4.5
Name: Salim Derry, NH
Comment: Keep Up the good work! Thanks Sam Nemr
Date: 3/21/2006  Overall Rating: 4.5
Name: S Mo Gas Mountain Grove , MO
Comment: Thank you for the wonderful service. Everything fell into place as advertised.
Date: 3/22/2006  Overall Rating: 4.4
Name: Jerry Springfield, MA
Comment: I always receive courteous and professional service from your phone staff!
Date: 3/24/2006  Overall Rating: 4.8
Name: Merrill ROCHESTER, WA
Comment: It is always a pleasure dealing with Shawn Kiely and Charles Matthews. They are totally on top of their game every time I call with an order or just an RFI. Thanks "GUYS"
Date: 3/20/2006  Overall Rating: 4.7
Name: Mario Tucson, AZ
Comment: a very good job!
Date: 3/27/2006  Overall Rating: 3.4
Name: Brett B Aurora, IL
Comment: We're a growing online merchant that currently sells CD's. Our business is music and I'm sure we'll be in need of additional products. Haven't tried out the bar code scanner yet - our new software is late in arriving, but I'm sure it will work excellent. Thanks Again.
Date: 3/28/2006  Overall Rating: 5
Name: Charlie Toronto, ON
Comment: Your tech support was very professional for my needs.