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FAQ# 2119: My XM95 is reading inconsistently. How can I fix this?

Question

My XM95 is reading inconsistently. How can I fix this?

Answer

One of the best ways to test the consistency on an XM95 in keyboard emulation is to open up a Notepad document and swipe the card multiple times into it. If certain sections of the data are missing or different between each swipe, then there may be a problem with the speed on the reader. The read speed can be changed by using the XM95 configuration utility.

XM95 Configuration Utility Download

If changing the speed doesn't fix the consistency, please give Technical Support a call at 1-800-903-6571 or email at support@posguys.com.

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This question is associated with products:
Xm95 Product Image
POS-X Xm95 3-Track MSR with advanced data formatting
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