FAQ #2128
Question
My EVO-RD4-VFD isn't receiving power after I connected to my EVO-TP4 terminal. How can I fix this?
Answer
After confirming that the station is turned off, make sure that the cable from the VFD display is plugged into the 12V COM port on the all-in-one station. That port is a powered COM port and should supply the display with power.
If it still isn't receiving power, the port may need to be enabled in the BIOS.
If it still isn't receiving power, the port may need to be enabled in the BIOS.
- To enable the port in the BIOS, turn on the computer (or reboot the computer if it's on).
- As soon as the first screen that appears, hit the Delete key to access the BIOS.
- Scroll to the right, and select the Advanced menu.
- In the Advanced menu, scroll down until you reach VGA/COM Power Configuration and press Enter.
- Make sure the COM port is enabled. If not, select the COM port and press enter. Highlight 12V and press enter.
- Select F10 to Save and Exit.
