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FAQ# 2141: My Logic Controls USB PDX3000/PD3000 Pole Display is not displaying anything or turning on. How can I correct this?

Question

My Logic Controls USB PDX3000/PD3000 Pole Display is not displaying anything or turning on. How can I correct this?

Answer

With the LC PDX3000, that model of pole display is typically USB powered, and requires that the driver for the device be installed prior to the device powering on. When the device is first plugged into a USB port on the back of the computer, it should display device information for roughly 6 seconds or display a single blinking dot in the lower left corner of the device.

If the pole display still will not power on, then we recommend giving our tech support team a call for further assistance at 800-903-6571 ext 302 or emailing us at support@posguys.com.

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This question is associated with products:
PD3000 Product Image
Logic Controls PD3000 PD3000 Customer Pole Display
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