FAQ# 2341: Why will my Zebra ZQ500/600 series mobile printer not show up on my Bluetooth list?

Question

Why will my Zebra ZQ500/600 series mobile printer not show up on my Bluetooth list?

Answer

Zebra disabled automatic discovery mode on the ZQ500 and ZQ600 series mobile printers in early 2020, and in order to get the devices to pair now, you have to hold down the FEED button for several seconds till the Bluetooth indicator lights up, to initialize the discovery mode on them. Once you have done this, the device should be discoverable from any Bluetooth capable product.

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