FAQ# 2414: What does my POS-X Ion Bluetooth scanner keep opening a new tab in Google Chrome Web Browser, each time I scan a barcode?
Question
What does my POS-X Ion Bluetooth scanner keep opening a new tab in Google Chrome Web Browser, each time I scan a barcode?
Answer
The reason why Google Chrome opens a new tab when scanning a product barcode, has to do with the default programming on the barcode scanner. By default, the scanner sends a Carriage Return (Enter Key) function, as well as a Line Feed function (similar to enter key, but not quite the same), and as this causes issues with Google Chrome because it interprets the Line Feed as a "New Tab" function in the browser.
To resolve this, simply take the Quick Start Guide that came with the scanner, and scan the following 3 barcodes:
* Start Configuration
* Carriage Return Terminator
* End Configuration
This should correct the New Tab behavior in Chrome, each time a barcode is scanned.