FAQ# 2428: Having trouble syncing the CipherLab 8200 with your Windows computer?

Answer

This is a known error that can occur when syncing the CipherLab 8200 with Windows using CipherLab's application, Forge AG. If you are experiencing this issue, we recommend reaching out to our support team for assistance. They can guide you through the next steps and help resolve the problem.

Please contact us with the following information to expedite your support request:

• Your CipherLab 8200 device details

• The version of Windows you are using

• Your order number or proof of purchase

• Any error messages or symptoms you’ve noticed

Our team is here to help!

Toll Free: 1-800-903-6571 Telephone: 1-360-647-5681 Fax: 1-360-738-3530 E-mail: [email protected]

Business Hours: 6am - 5pm PST (Mon - Fri) Support Hours: 7:30am - 4pm PST (Mon - Fri)