800-903-6571 Small Business and Custom Solutions Experts

Technical Support Phone Numbers

POSGuys Phone Support
M-F 7:30AM - 5:00PM PST 1-360-647-5681
POSGuys Email Support

Department

Email
General Support: support@posguys.com
RMA and Returns: RMA@posguys.com
Manufacturer Technical Support Numbers

Company

Phone Number or Email
3M Touch Systems (MicroTouch) 1-866-407-6666
American Power Conversion 1-800-555-2725
APG 1-763-571-5000

Axiohm

1-877-209-0156

Cherry Electrical Products 1-800-510-1689
Citizen 1-800-843-8270

Cognitive

1-800-525-2785 ext. 151

Datacard 1-800-328-3996

Datamax

1-407-523-5540

Elo TouchSystems 1-800-557-1458

Eltron Card Printers

1-805-579-1800 ext. 5001

Epson America

1-562-276-1314

HHP 1-800-782-4263
Honeywell 1-800-782-4263
IBM Point of Sale 1-800-426-7378 option 1
ICVerify 1-800-900-6133 Charges May Apply
ID Tech 1-714-761-6368

Intermec Technologies Corp.

1-800-755-5505

Ithaca Peripherals (Transact) 1-877-748-4222
Javelin Systems Inc. 1-888-238-7978
Loftware 1-207-363-3195 ext. 401
Logic Controls 1-516-248-0400

Mag-Tek

1-888-624-8350

Metrologic

1-800-436-3876

MMF Cash Drawer 1-800-769-1954
NCR 1-800-225-5627

Opticon

1-800-636-0090

Paxar Corporation 1-800-543-6650 option 2
PC America 1-845-920-0888
Pioneer 1-888-468-9757
Preh techsupport@preh.com

PSC/Percon

1-541-683-5700

RioScan 1-866-474-6722

RJS

1-714-368-2355

Samsung

1-800-500-6421

Sato

1-704-644-1660

Star Micronics

1-732-623-5555 x105

Strandware (Teklynx)

1-414-577-3900

Symbol Technologies

1-800-653-5350

Teklynx 1-414-577-3900
Unitech 1-562-490-9550
Verifone 1-800-VeriFone
Viewmagic 1-510-226-6250

Zebra Technologies

1-847-913-2259

Hardware Support Policies
Age Verifiers Manufacturer Support Only
Barcode Printers Manufacturer Support Only
Mobile Palm Devices 30 Days of setup and configuration support
Barcode Software Manufacturer Support Only
Barcode Verifier Manufacturer Support Only
Barcode Scanners 30 Days of setup and configuration support
Cash Drawers 30 Days of setup and configuration support
Complete Retail and Restaurant Systems 1 year of setup and configuration support
ID Card Printer Manufacturer Support Only
Keyboards 30 Days of setup and configuration support
Magnetic Card Readers 30 Days of setup and configuration support
Monitors 30 Days of setup and configuration support
Payment Terminals, Pin Pads, and Signature Capture Devices Manufacturer Support Only
Pole Displays 30 Days of setup and configuration support
POS Computers 30 Days of setup and configuration support
POS Kits 30 Days of basic hook-up and driver installation
POS Software Manufacturer Only. Some Manufacturer's require purchase of a support contract.
Receipt Printers 30 Days of setup and configuration support
Clearance Manufacturer Support Only, Some items may no longer be covered under the manufacturer's warranty.
Receipt Printer Media and Ribbons 30 Days of installation support
Barcode Printer Media and Ribbons Manufacturer Support Only

 

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