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Microsoft RMS-Store Operations

RMS-Store Operations POS Software

First Lane Licenses will no longer be available for purchase after July , 2016. Additional Lane Licenses can be purchased up to 2021. RMH will replace RMS and will be available soon.

Microsoft Dynamics Retail Management System 2.0 (RMS) builds on the power its predecessor, adding enhanced inventory management, improved purchasing control and more. Combined with technology that streamlines business operations and connects customers, employees, and business partners, Microsoft RMS 2.0 has the power to drive almost any business.

The new version utilizes the simplified product activation structure of other Microsoft applications, eliminating the headaches associated with bulky licensing dongles.

Retail Management System Store Operations tracks and expedites point-of-sale and business processes:

  • Streamline business operations, including inventory, supplier management, and point-of-sale processes
  • Make informed decisions with powerful reporting tools
  • Market, promote, and sell across multiple channels
  • Expand easily to multi-store operations and e-commerce
  • Store inventory in matrix-style database
  • Reduce point-of-sale system and operating costs

Retail Management System HeadQuarters helps manage a retail chain from the head office:
  • Control prices, purchasing and inventory by region or store
  • View, analyze, and share data across multiple stores
  • Exchange data and management directives with any mix of stores
  • Pull detailed sales and inventory information from multiple stores
  • Set and monitor policies and procedures for every store

Customers receive 1 year1 of Business Ready Enhancement Plan support. Click Here for more information.

*POSGuys does not offer technical support for RMS products.*

Please note that these prices are for the US Localization of RMS-Store Operations. If you are interested in purchasing the software outside of the US, please contact a sales representative for updated pricing.

All software sales are final.

1Support is one year of email support and online training. Additional support options are available. Click here for more information.

Service Plans for Microsoft Dynamics RMS and POS
Service Plan Features Business Ready Enhancement Plan Business Ready Advantage Plan Business Ready Advantage Plus Plan
Product Releases**, Service Packs, Hot Fixes, and Tax and Regulatory Updates   Green Marker Green Marker Green Marker
CustomerSource Access   Green Marker Green Marker Green Marker
Knowledge Base   Green Marker Green Marker Green Marker
Unlimited Online Training   Green Marker Green Marker Green Marker
Transition Investment Credits   Green Marker Green Marker Green Marker
Protected List Price   Green Marker Green Marker Green Marker
Support Incidents 3 Hour
Response time based on severity of issue
(Usually 2-8 hours)
24x7 Problem Resolution Support Severity A Cases***
Managed Forums Green Marker Green Marker
* 1 Year Free Support From the Manufacturer - Not supported by POSGuys.com
Product Specifications
Minimum Processor 600 MHz Intel Processor
Minimum RAM 192 MB
Minimum Hard Disk 1 GB
Minimum Operating System Microsoft Windows XP Home or Professional with Service Pack 2 or later, Windows 2000 with Service Pack 4 or later, Windows Embedded for Point of Service (Microsoft Dynamics RMS Store Operations only), Microsoft Windows Server 2003 with Service Pack 1 or later, or Windows Vista Business or above (32-bit only)
Minimum Display Resolution 1024 x 768
Credit/Debit Processing Integrated
Finance Software Compatibility QuickBooks, Microsoft Dynamics GP
Employee Access Control Yes
Employee Scheduling Yes
Employee Time Clock Yes
Inventory Management Track and manage all inventory types
Organize and modify assembly, matrix, and lot matrix items using clear spreadsheets
Automatically generate purchase orders (POs)
Export POs to Microsoft® Office Excel® and Microsoft Word for easy customization and viewing in a matrix grid format
Receive shipments
Design and print bar code and graphic labels with the Label Wizard
Mobile Compatibility Supported Via Third Party Software (New West)
Customer Loyalty / Tracking Add customer account.
Track customer information, including total sales, number of visits, and last visit date
Issue store credit
Search by customer information
Tax Levels Unlimited
Customer Displays Supported Via OPOS
OPOS Support Yes
Label Printing Available Via Label Printing Wizard
Report Support Sales Reporting
Employee Performance
Customer Information (Total Sales, Visits, Last visit)
Number of Stations Up to 50
Multi-Store Support Yes
Consignment Support Not Available
Database Type MS SQL Server Express, MS SQL Server 2008
Layaway Support Not Available
Rental Support Not Available
Sales Commission Support Yes

Microsoft RMS-Store Operations Reviews

POSGuys Rating:

Our most powerful Point of Sale software package - it is also the most difficult to set-up. We do not recommend this product for the casual "Do-it-Yourselfer" - a vast knowledge of computer technology and a point of sale background is highly recommended.

Customer Reviews

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Recommended Models

Store Operations, Stations 2-5 (Price Per Station)
Store Operations, Stations 6-20 (Price Per Station)
Store Operations, Stations 21-50 (Price Per Station)
Store Operations, Stations 51-100 (Price Per Station)
Store Operations, Stations 101-250 (Price Per Station)
Store Operations, Stations 251-500 (Price Per Station)
Store Operations, Stations 501 and Up (Price Per Station)

Additional Models

Headquarters Base Pack, 2 Store Connections
Headquarters, 3 to 50 Stores, Per Store
Headquarters, 51 to 100 Stores, Per Store
Headquarters, 101 to 150 Stores, Per Store
Headquarters, 151 to 200 Stores, Per Store
Headquarters, 201 to 250 Stores, Per Store
Headquarters, Stores 251 and Up, Per Store


SOS-1 Store Operations Support Contract (after first year) $295.00 Add to Cart
PPI-APP-IPAD-RMS Secureplus Dynamics RMS IPAD Integrated Terminal (Requires New Merchant Account Through PayPros) $390.00 Add to Cart

Previously Available Models

Store Operations, First Station
Please Call
Store Operations, First 5 Station (Price per Station)
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Store Operations, Stations 6-20 (Price per Station)
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Store Operations, Stations 21-50 (Price per Station)
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Headquarters, 2 Stores
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Headquarters, 3 Stores
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Headquarters, 4 Stores
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Headquarters, 5 Stores
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Headquarters, 6 Stores
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Headquarters, 7 Stores
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Headquarters, 8 Stores
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Headquarters, 9 Stores
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Previously Available Accessories

RQDS-QC00-0000001 Store Operations (Annual Service Package - 1 Station) Please Call
RQDS-QC00-0000002 Store Operations (Annual Service Package - 2 Stations) Please Call
RQDS-QC00-0000003 Store Operations (Annual Service Package - 3 Stations) Please Call
RQDS-QC00-0000004 Store Operations (Annual Service Package - 4 Stations) Please Call
RQDS-QC00-0000005 Store Operations (Annual Service Package - 5 Stations) Please Call
RQDS-QC00-0000006 Store Operations (Annual Service Package - 6 Stations) Please Call
RQDS-QC00-0000007 Store Operations (Annual Service Package - 7 Stations) Please Call
RQDS-QC00-0000008 Store Operations (Annual Service Package - 8 Stations) Please Call
RQDS-QC00-0000009 Store Operations (Annual Service Package - 9 Stations) Please Call
RQDS-QH00-0000002 Headquarters (Annual Service Package, 2 stores) Please Call
RQDS-QH00-0000003 Headquarters (Annual Service Package, 3 stores) Please Call
RQDS-QH00-0000004 Headquarters (Annual Service Package, 4 stores) Please Call
RQDS-QH00-0000005 Headquarters (Annual Service Package, 5 stores) Please Call
RQDS-QH00-0000006 Headquarters (Annual Service Package, 6 stores) Please Call
RQDS-QH00-0000007 Headquarters (Annual Service Package, 7 stores) Please Call
RQSD-QH00-0000008 Headquarters (Annual Service Package, 8 stores) Please Call
RQSD-QH00-0000009 Headquarters (Annual Service Package, 9 stores) Please Call
RQDS-QH00-0000010 Headquarters (Annual Service Package, 10 stores) Please Call
MIC-TSS1 Store Operations/Headquarters Support Per Incident Service - 1 Pack (Must be ordered with Annual Service) Please Call
MIC-TSS5 Store Operations/Headquarters Support Per Incident Service - 5 Pack (Must be ordered with Annual Service) Please Call

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