Customer Privacy

Cookies: This site uses cookies to keep track of the contents of your shopping cart. Cookies are also used to authenticate your account and maintain logged-in status so you are not forced to log in every time the site is used. Lastly, we use cookies to determine the referral source if you were brought here by an outside link, such as from a blog post or search results. This information is only used to help us understand how people find us.

Personal Information: POSGuys.com does not sell, rent, or disclose any customer information, including e-mail addresses. We collect the minimum amount of information to facilitate billing and shipping orders, and providing support. Your data is stored in a secure data center and sensitive information is protected with encryption. Personal information is retained to facilitate support and process orders.

Tracking: We use Google Analytics to monitor and analyze service usage. More information on how Google uses data when you use services like ours can be found at https://policies.google.com/technologies/partner-sites. We also use Clicky for the same purposes and to understand how customers use our site. Their policies can be found at https://clicky.com/terms/privacy.

Emails: POSGuys.com will occasionally send special offers via email to previous customers. Customers may opt out of email solicitation using the links provided on these emails or by contacting us.

Your Rights: Under Applicable Data Protection Laws, you may have the right, in certain cases, to request access to your Personal Data that we process, to request details about such Personal Data, including the purposes and potential recipients of this data, to have such Personal Data rectified or deleted, to have the processing thereof restricted, or to object to the processing of your Personal Data, as well as to request a copy of your Personal Data in a standardized format so that it can be provided to another vendor.

You may also have the right to lodge a complaint with your national data protection authority or other public authority governing the protection of your personal information.

Residents of countries in the European Economic Area and Switzerland have the following additional rights with respect to their personal data:

• Right to information: You have the right to be informed of what personal data about you we are processing and the rationale for that processing.
• Right of access: You have the right to request access to your personal data that we are processing.
• Right of rectification: You have the right to request that we correct your personal data that we are processing if you believe that data is not up to date or is not accurate.
• Right to withdraw consent: You have the right to withdraw your consent to our future processing of your personal data where our processing is based on your consent.
• Right to object: You have the right to object to our processing of your personal data.
• Right of erasure: You have the right to request that your personal data be deleted.
• Right to restrict: You have the right to request that we restrict our processing of your personal data.
• Right to data portability: You have the right to obtain a copy of your personal data in a structured and commonly used, machine-readable format where our automated processing of your personal data is based on your consent or based on a contract entered between us.

---

SMS Disclosure and Consent Policy

To comply with industry-mandated regulations and ensure consumer protection from spam texts, POSGuys, a product of MGM Solutions, adheres to strict SMS communication policies in line with The Campaign Registry (TCR) requirements for U.S. and Canadian mobile carriers.

How Users Can Opt-In to Receive SMS Messages: All SMS communications require prior consent. Opt-in consent is individual, explicit, and never implied. It cannot be transferred or shared with third parties.

• Online Forms: Users can opt-in by completing specific forms on our website where SMS consent is available. Availability of opt-in forms may vary over time based on site updates and management.
• Paper Forms: Users can sign a consent section on paper forms where applicable.
• Verbal Consent (Phone): Users can verbally agree during phone calls. This consent is logged through call records.
• Text Message Opt-In: Users can initiate opt-in by texting a designated keyword to our official number.

All opt-ins are captured and stored through call, text, or email records and are searchable if required for verification.

Purpose of SMS Messages: POSGuys uses SMS strictly for business-related purposes, including:

• Sales Information: Confirming order details, facilitating transactions, and following up on inquiries.
• Order Updates: Providing updates related to order status, shipping, or processing.
• Customer Support: Assisting with troubleshooting or technical issues.

We send fewer than 100 SMS messages per month. Message and data rates may apply.

We do not send promotional messages via SMS. Any promotional texts claiming to be from POSGuys should be disregarded as they are not legitimate. Promotional sales communications are sent exclusively via email.

Data Usage and Privacy:

• Data Collection: We collect your phone number solely for SMS communication purposes related to transactions and customer support.
• Data Sharing: We do not share your personal information, including your mobile number, with third parties for marketing or unrelated purposes. We do not share your mobile information with third parties for marketing purposes. Data sharing is strictly limited to operational needs only.
• Data Transfer: We do not transfer consumer data to external organizations without consent.
• Security Measures: We have strict internal policies and security protocols to prevent unauthorized data sharing or breaches.

For inquiries regarding your data or this policy, please contact us at sales@posguys.com visit our Contact Page.

Opt-Out Rights: You have the right to opt-out of SMS communications at any time.

• To opt-out, simply reply with “STOP” to any SMS message you receive from us.
• You may also reach out directly through email, phone, or live chat to request manual removal from SMS communications.

Once you opt-out, you will no longer receive SMS messages from POSGuys unless you opt-in again.

For more information, please review our Customer Privacy Policy.