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POSGuys Software Troubleshooting Support

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Software Troubleshooting Support Professional Services & Support


Are you having trouble with your POS software and don't have a support contract but need a helping hand? We have experience handling a range of issues on industry-standard Point of Sale software.

Disclaimer:This is not a reoccurring or comprehensive support package. Support will be provided over phone or a remote desktop connection. We will make every effort to fix your problem but cannot guarantee that we can resolve the issue to your satisfaction. Some services may not be supported. Support hours must be purchased in advanced prior to work being done. Work must be scheduled 24 hours in advance for most cases. For more information refer to our Support Terms & Conditions or contact our support department for specific questions.


Common Software we Support
  • Cash Register Express
  • Aldelo
  • Scan In Scan Out
  • Stock Manager
  • Cascade
  • Proxis Store Manage
  • And More! Give us a call & We'll Let You Know How We Can Help.
What Isn't Included In This Support:
  • On-Site repair work (Can be arranged for an extra fee depending on location)
  • Database Migrations
  • Custom Programming Requests. Please See Our Programming Page for These Services.
  • Advanced Label Template Creation
  • Menu/Catalog Creation
  • Software Updates
  • Payment Device & Gateway Setup & Configuration
  • 3rd Party Software Integration (Some Exceptions Apply. Call for More Information)

POSGuys Software Troubleshooting Support Reviews

POSGuys Rating: Not Rated

Customer Reviews

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POSGuys Software Support - 1 Incident up to 1 Hour of Service, Diagnose and Support. Doesn't Include Software Upgrades. Some Advanced Services Not Included. Please Call for More Information.

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POSGuys Software Support Incident Package. Technical Support for Five Separate Incidents. Please Note: Support is Provided Over the Phone or Via a Remote Connection. Does not include software version upgrades or training. Some Restrictions Apply. Please Call Us For More Information.