FAQ# 1050:

How do I set up my cash drawer to kick when my Epson TM-T88IV prints a receipt?

Question

How do I set up my cash drawer to kick when my Epson TM-T88IV prints a receipt?

Answer

In order to assure that the printer is sending a cash drawer kick command, do the following:

  1. Open Printers and Faxes (or Devices and Printers in Windows 7).  In Windows XP, click Start, click Run, type control printers, then press Enter.  In Windows Vista or Windows 7, click Start, type control printers, and press Enter.
  2. In Windows XP or Windows Vista, right-click your printer, click Properties, then click Printing Preferences. In Windows 7, right-click your printer, click Printer Properties then click Printing Preferences.
  3. Click the Document Settings tab.
  4. Click Cash Drawer. Set both cash drawers to open before printing.  Click OK.
  5. Click the General tab. Click Print Test Page.

Your cash drawer should open upon printing.  If it does not, you may wish to troubleshoot cash drawer connectivity.

 

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TM-T88V Product Image
Epson TM-T88V The Epson TM-T88V is the standard bearer for excellence in thermal receipt printing. One of the fastest printers on the market, the TM-T88V can handle high volume grocery and retail printing with ease. Energy star compliance and paper saving functions minimize your ecological impact and help improve your return on investment.
TM-T88IV Product Image
Epson TM-T88IV Dual Color Thermal Receipt Printer