FAQ# 2296: How do I factory restore my TC70 Android device?
Question
How do I factory restore my TC70 Android device?
Answer
In order to factory restore your Zebra T70, you will need to run a restore package on the device using an SD card.
What you need:
- The part and serial number of your TC70 (located behind the battery)
- A blank SD card
- Contact Zebra Support for the OS restore package file (see notes below)
- Copy file to the SD card
- Place the SD card into the TC70 (located under a panel behind the battery)
- Follow the steps below to set it to recovery mode
- Power on and unlock the TC70
- Hold the power button until the device options appear, then release it
- Locate and press the scan button on the left side of the device
- Press and hold the scan button while selecting 'Reboot'
- Continue to hold the scan button until it reaches a 'Android System Recovery' screen
- Use the Volume keys to navigate the menu to select the SD card
- Use the button above the scan button to confirm a selection
NOTE: For the system files, please call or email Zebra support.
Zebra Support
www.zebra.com/contactsupport
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