FAQ# 974: Why is my Zebra label printer giving a red error light and feeding backwards into the printer?

Question

Why is my Zebra label printer giving a red error light and feeding backwards into the printer?

Answer

Your printer is likely giving a red error light because the print head is not latched completely. Ensure the print head is in the correct position and latched completely. To do this, open the cover and press down firmly on the print head until you hear two distinct clicks. This should resolve the error and feed forwards into the printer.

Need Help? We have answers to all your Tech Support needs!

This question is associated with products:
2824 Product Image
Zebra 2824 TLP & LP 2824 Desktop Label Printer (2
GC420 Product Image
Zebra GC420 Zebra GC420 Barcode Printer