Help! I’m not a geek!
By: KC - 12/19/2013

So, this is often how I feel when I crack a joke at work. It is also how I feel sometimes when the people around me crack a joke about a super hero or Lord of the Rings book or movie. However, working with POS software and equipment isn’t something people just know off the top of their head. Some of the “techy” things come easier to some than to others though.

For example, sometimes customers call in and/or purchase something online and just buy the cheapest version of what they are looking to buy. They either 1. Don’t know there are different interfaces. 2. Didn’t pay attention to the interface they actually needed or 3. Can’t even describe what they are looking at. Just for future reference, and I can’t say I knew these before I started working here, so this doesn’t mean you are dumb, but there are 4 main types of interfaces that we see in the POS industry. 1. USB 2. Ethernet 3. Parallel 4. Serial. Please do not hesitate to ask if you are unsure of which one you need. It saves time by not having to try and return the wrong item and re-purchasing the correct one.

Technology changes so fast, especially if you are not comfortable with to begin with. It can be overwhelming at times. The best way to be comfortable with it and not be scared of it is to play with it. It is a lot like driving a car, you probably weren’t super secure and comfortable (not the case for all drivers) but you learned over time. You may only know how to put gas in it and nothing about how the vehicle actually runs, but you can still drive and the same goes for technology.

Help! I’m not a geek! By: KC - 12/19/2013

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Help! I’m not a geek!
By: KC - 12/19/2013