Introduction as a Non-Techy
By: KC - 12/18/2013

So first, I am going to introduce myself. I am married and have a 1 year old daughter. I have 1 younger sister, 1 nephew and 2 nieces. I have a bachelors degree in Sport Management (go figure) and played softball in college on scholarship for 4 years. I don't play video games and am not 'techy' at all. Previously worked at a jewelry store and loved being a part of that amazing, special moment when people decide they want to spend the rest of their life together. Helping a man or woman, who are usually scared at the thought of such a big purchase, calm down and pick the perfect piece, was magical. I am obviously a hopeless romantic.

Making the switch to selling Point of Sale (POS) equipment, hardware, software, scanners etc, was to say the least, less glamorous, but I needed to make a change in my life. I have to say again, I am not 'techy' and troubleshooting is not a strong point of mine. When I first came into this industry I felt like it was 'Project Gorilla' for the poor fella training me. It is very intimidating when it is not something that comes natural. I often have to ask for help, which being a former athlete and a mom is very hard for me at times. I don't like feeling stupid, so asking a Tech something that I don't know about and fearful they are gonna laugh or think I'm stupid is a real fear of mine. Sometimes a customer will know more than I do and sometimes I have customers say about themselves "I'm really dumb when it comes to this kind of stuff." I remind them and myself, that it is something that has to be learned and most people don't just understand how things like a scanner works. It seems simple and most of us have used them at some point to make our lives easier, and it sounds simple to just 'plug it in' but if you don't even know what kind of interface cable you need or the difference between them, it can make a purchase tough.

Introduction as a Non-Techy By: KC - 12/18/2013

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Introduction as a Non-Techy
By: KC - 12/18/2013