A Penny for your thoughts
By: KC - 12/19/2013

I am surrounded by people that I don’t have a whole lot in common with, except humor. Pretty much everyone in the sales/tech/returns room that I work in, is some type of gamer. They collect and talk about things that are foreign to me and often seem like they have their own language. There were some that were talking about “PAX”, which I had never heard of, and when I finally asked out loud, there was a pause of silence and then chuckles. It was almost as if someone had asked me “What’s the Super Bowl?” Awkward at times, but learning nonetheless. Learning about merchandise, and problem solving and people and how we are so, so different, but somehow we all ended up in this room alike. I often think I have a lot in common with Penny, from “The Big Bang Theory”. I have my own real life Sheldon!

This week I learned that Honeywell doesn’t just make POS/Medical/Healthcare equipment, they in-fact make water heaters as well. I found this out by a customer cussing at me that “when I (Explicative) Googled ‘Honeywell’ your site came up”. He demanded to speak with someone here to help him with his water heater. I understand he was frustrated, but he assumed I was stupid and was just refusing to help him because we don’t have water heaters here. I attempted to give him the Honeywell phone number he needed by Googling it myself and he said “Well I can F*&%$#@ Google it myself” and proceeded to hang up on me. In this event, I learned that Honeywell does have a whole residential category and website. So question everything! You don’t know, what you don’t know!

A Penny for your thoughts By: KC - 12/19/2013

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A Penny for your thoughts
By: KC - 12/19/2013