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FAQ# 1003: When opening Databases in Store Manager Office nothing happens. The computer appears to freeze and the Store Manager Office screen does not change. How can I fix this?

Question

When opening Databases in Store Manager Office nothing happens. The computer appears to freeze and the Store Manager Office screen does not change. How can I fix this?

Answer

It is likely that the GRIDDEFS.API file in the POS Data folder has become corrupted. To fix this, close all instances of Store Manager and delete griddefs.api from the posdata folder. When Store Manager is opened again it will create a new griddefs file with all of the default settings.

Posted: 5/9/2007 3:14:56 PM RG

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This question is associated with products:
Store Manager Classic Product Image
Proxis Store Manager Classic Proxis Store Manager Classic Retail Point of Sale Software
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