POS FAQ How do I refund a customer their balance on | POSGuys.com

FAQ #1015

Question

How do I refund a customer their balance on their accounts?

Answer

Identify the customer and then enter PAY into the cash register (this is assuming the PAY item was not deleted from inventory). Enter a negative amount (equal to the customer“s account balance) and then tender. Change due will be equal to the customer“s balance. After that is complete, you can finish the transaction by paying the customer in cash.

Updated: 12/5/2007 7:50:45 AM JD
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