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FAQ# 1017: What do I do if I get an error 70 message when processing credit cards?

Question

What do I do if I get an error 70 message when processing credit cards?

Answer

Verify you are not running any anti-virus or spyware software. These softwares often are set by default to scan files upon creation or when modified. This conflicts with Proxis, because it creates/modifies a file whenever it processes a credit card. To correct this, disable you anti-virus or open up your anti-virus/spyware software and add the following extensions to the exceptions list: .in and .out

These file extensions allow communication between Store Manager and PC Charge so it is is important they are not blocked.

Note: More recent version of Store Manager only integrate with X-Charge

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This question is associated with products:
Store Manager Classic Product Image
Proxis Store Manager Classic Proxis Store Manager Classic Retail Point of Sale Software
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