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FAQ# 1019: When processing returns in Cash Register (Actions > Sales Return), F7, F8, and F9 are grayed out (not available). How can I fix this?

Question

When processing returns in Cash Register (Actions > Sales Return), F7, F8, and F9 are grayed out (not available). How can I fix this?

Answer

The grayed out F7, F8, and F9 buttons when processing returns is an internal issue within Proxis Store Manager. This issue has been corrected in more recent versions of the software. If you experience this issue, you should upgrade to the latest version of Proxis Store Manager. If you need further assistance on this, or for more information, please give Technical Support a call at 1-800-903-6571 or email at support@posguys.com.

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This question is associated with products:
Store Manager Classic Product Image
Proxis Store Manager Classic Proxis Store Manager Classic Retail Point of Sale Software
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