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FAQ# 1101:

When pairing the CS3070 to an iPad, the on screen keyboard disappears. How do I prevent that from happening?

Question

When pairing the CS3070 to an iPad, the on screen keyboard disappears. How do I prevent that from happening?

Answer

To prevent the older version of the CS3070 from taking over the keyboard on a iPad, you need the most up to date firmware version. With updated firmware you can use the on screen touch keyboard by pressing the minus button on the scanner. 

To update the firmware on your device, you can contact our tech support at 1-800-903-6571 or email at support@posguys.com for assistance, or contact Symbol's tech support

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