FAQ #2377
Question
My Zebra Scanner Drivers License Parsing is not working properly for New York licenses. What is causing this?
Answer
Due to a change in the programming of New York ID barcodes, the DL parsing on older Zebra scanners, may have a parsing issue that will be resolved with a firmware update. Zebra Technologies recently released a firmware update, that corrects the parsing issue specifically for New York licensing.
If the scanner was purchased from POSGuys.com, please reach out to our support team at 800-903-6571 ext. 302 or via email at support@posguys.com.
If the scanner was not purchased from POSGuys.com, please reach out to Zebra Technologies directly at 800-653-5350.
If the scanner was purchased from POSGuys.com, please reach out to our support team at 800-903-6571 ext. 302 or via email at support@posguys.com.
If the scanner was not purchased from POSGuys.com, please reach out to Zebra Technologies directly at 800-653-5350.
