FAQ# 1040: Why is my USB printer not printing a Windows test page?


Why is my USB printer not printing a Windows test page?


When installing a USB Printer you should select the USB port that the printer is plugged into, not the LPT1 port. You may need to select several USB ports (USP001, USB002, USB003) before finding the correct port for your printer.

If you are unable to change it from the LPT1 port, uninstall and then reinstall the printer on your computer.

If this does not fix it, make sure you have up to date printer driver. The driver should be available from the manufacturer's website.

If you need further assistance on this, please give Technical Support a call at 1-800-903-6571 or email at [email protected].

Need Help? We have answers to all your Tech Support needs!

This question is associated with products:
TM-T90 Product Image
Epson TM-T90 Dual Color Thermal Receipt Printer
TM-T88V Product Image
Epson TM-T88V The Epson TM-T88V is the standard bearer for excellence in thermal receipt printing. One of the fastest printers on the market, the TM-T88V can handle high volume grocery and retail printing with ease. Energy star compliance and paper saving functions minimize your ecological impact and help improve your return on investment.
TM-U220 Product Image
Epson TM-U220 The Epson TM-U220 impact printer has been a mainstay in kitchen printing and dry cleaners for many years. The printer uses a ribbon to transfer ink to paper, making it more resistant to smears and discoloration from heat and humidity. Available with a variety of interfaces and cutting methods, the TM-U220 is a solid investment.
EVO HiSpeed Product Image
POS-X EVO HiSpeed One of the fastest thermal receipt printers on the market, the POS-X Hi Speed printer is the ideal choice for high volume retail.
EVO Impact Product Image
POS-X EVO Impact For kitchen printing, the POS-X EVO Impact is a smart and reliable choice. The durable impact receipts survive wide temperature or humidity swings, ensuring legible printouts in a variety of installations. Support for Epson, Citizen, and Star Emulations, the EVO Impact is a versatile choice, and a 3-year warranty with 2-day turnaround standard helps maximize business uptime.