FAQ# 2425: My Zebra label printer makes a chunking sound when trying to print or feed a label, before the status and error lights start blinking red 3 times, followed by a green pause light blinking, and then the error repeats. What can I do to fix this?
Question
My Zebra label printer makes a chunking sound when trying to print or feed a label, before the status and error lights start blinking red 3 times, followed by a green pause light blinking, and then the error repeats. What can I do to fix this?
Answer
Unfortunately, this is a known issue with Zebra printers that have the letter J as the 3rd character in the serial number, and if the 6th and 7th numbers after the 24, are anywhere between 10-30. If your serial number meets these conditions, and you are experiencing the aforementioned issues, you will need to send in your printer to Zebra, for warranty repair.
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