Epson TrueOrder KDS - Frequently Asked Questions
By: POSGuys Support - 1/26/2024

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<h1>Epson TrueOrder KDS Frequently Asked Questions</h1>
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**- Is there any monthly costs?**
    No, there is no monthly cost associated with Epson TrueOrder KDS. The cost of the software is included in the hardware total.

**- Can I use my existing hardware with it?**
Generally, you can expect your setup to stay the same. What instead happens in a typical deployment is that you are adding more hardware to your setup. The Touch Display will intercept signals that are meant for your Kitchen Printer and then turn those signals into meaningful information on the Touch Display. This allows you to have the typical paper receipts as well as benefit from the KDS Display. Due to the way that the Epson KDS intercepts those print signals, you can get rid of your Kitchen Printer and use just the Touch Display for your kitchen orders.

**- How many stations can I use with this?**
The Epson TrueOrder KDS system supports up to nine stations.

**- What sort of analytic data can I get from the app?**
Epson’s TrueIOrder KDS Software does not natively collect any analytic data, however, there is an API that can be accessed where you can then collect data for your own use.

**- What software is supported?**
Epson’s TrueOrder KDS is fairly versatile and currently supports several of the industries most popular POS Solutions. Highlighted below are a few of those names. If you would like to see the full list of currently supported software’s, see this link here:  
Aldelo, Aloha (NCR), Casio 6000 & 6600, Micros 3700 , Micros E7, Micros Symphony R1/R2, NCC Reflection, NCR Counterpoint, Restaurant Manager, Rezku, Shift4, Shopkeep, Squirrel, Talech, Tavlo, Tend POS,  TouchBistro

**- Do you provide support?**
Our support for Epson’s TrueOrder KDS is limited to just the hardware setup. We will guide you on where to plug things in as well as general placement of the hardware but we will not be able to help you with the software setup itself.

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Epson TrueOrder KDS - Frequently Asked Questions By: POSGuys Support - 1/26/2024

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Epson TrueOrder KDS - Frequently Asked Questions
By: POSGuys Support - 1/26/2024