800-903-6571 POSGuys Knowledge Base – Help and Advice from the Pros!
Order Tracking |  My Account |  View Cart

FAQ# 1030: How do I get the cash drawer to open?

Question

How do I get the cash drawer to open?

Answer

Manual drawer: Make sure the drawer is unlocked and then press the front panel inwards once to open.

Printer Driven: Make sure the drawer is connected to your POS receipt printer and that the printer driver is installed. There are two ways that this model of drawer opens.

  1. The drawer opens whenever the receipt printer prints: this is an option enabled in the print driver (sometimes by default)
  2. The drawer opens from the software: there is an option in some POS software that will send a command to the printer to open the drawer (Open drawer button).
USB: This drawer connects directly to your computer. They sometimes come with their own test utility, but they are usually opened from an 'open drawer' option available in your POS software.

Need Help? We have answers to all your Tech Support needs!
This question is associated with categories:
Cash Drawers Buy a cash drawer today. As one of the most important parts of your point of sale system, a good cash drawer will keep your cash secure for many years.

This question is associated with products:
Advantage Product Image
MMF Cash Drawer Advantage Featuring some of the best security and durability on the market, the MMF Advantage is a fantastic option for high-stakes retail and hospitality environments. The drawer itself offers multiple locking schemes, including one where only a manager can manually open the drawer. High durability components and a locking media slot make the MMF Advantage a class leader.
ION Product Image
POS-X ION POS-X ION Cash Drawer
Series 100 Product Image
APG Series 100 Heavy Duty 16" Cash Drawer
Series 4000 Product Image
APG Series 4000 Heavy Duty Cash Drawer
Media Plus Product Image
MMF Cash Drawer Media Plus Advanced dual storage cash drawer.
Flip Top Product Image
APG Flip Top APG Flip Top Cash Drawer
Heritage Series Product Image
MMF Cash Drawer Heritage Series Heritage Series Cash Drawer
Vasario Series Product Image
APG Vasario Series The APG Vasario's combination of durability and affordability makes it an ideal choice for bars, medium volume retailers, or anyone needing cash storage. Available in black or beige with a variety of till styles, the Vasario can meet the needs of retailers worldwide. The metal design and durable rollers in the Vasario ensure long term success in most normal day-to-day environments.
Val-u Line Product Image
MMF Cash Drawer Val-u Line Basic Printer Driven Cash Drawer
CR3000 Product Image
Logic Controls CR3000 CR3000 Cash Drawer
CR3110 Product Image
PosiFlex CR3110 Posiflex CR3110 Cash Drawer
CR6300 Product Image
PosiFlex CR6300 Posiflex CR6300 Cash Drawer
EP-102N Product Image
MS-Cash Drawer EP-102N Sturdy Small Cash Drawer
EP-107 Product Image
MS-Cash Drawer EP-107 Economical Jumbo Cash Drawer
J-423 Product Image
MS-Cash Drawer J-423 Smart Series Cash Drawer
CD Series Product Image
Touch Dynamic CD Series Touch Dynamic CD Series Cash Drawer
CDR-5E415 Product Image
Partner Tech CDR-5E415 Partner Tech CDR-5E415 Cash Drawer
CR1000 Product Image
Logic Controls CR1000 Logic Controls CR1000 Cash Drawer
Live Chat