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FAQ# 2116: My Zebra printer is still printing on half the label after calibration. How can I get it to print on the whole label?

Question

My Zebra printer is still printing on half the label after calibration. How can I get it to print on the whole label?

Answer

If you've set the label size and calibrated the media in the printer driver and are still having issues (prints stopping half way through the next label, etc), you might need to reset the printer to defaults before re-configuring the printer

Loading defaults:

  • Navigate to Devices and Printers
  • Right click on the label printer
  • Click on Printing Properties
  • In the Properties screen, click on Printing Preferences
  • In the Printing Preferences, click on the Tools tab.
  • Select the Command Type: Action and the Command name: Load factory defaults
  • Click Send
  • Then select the Command name: Reset printer
  • Click Send

Resetting size: You will want to check both in Printing Preferences and the Printing Defaults located on the Advanced tab in the Printing Properties screen (Both defaults and preference screens will look similar). Make sure the size in these settings is the correct size.

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This question is associated with products:
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Zebra 2824 TLP & LP 2824 Desktop Label Printer (2
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