FAQ# 2373: How to I switch my Thermal Transfer Zebra Printer to Direct Thermal with the Driver?

Answer

• Make sure the Windows Print Queue is clear.
• Navigate to Devices and Printers in Windows
• Right click on the ZD420 and choose ‘See Whats printing’
• If there is anything listed there, cancel it
• Turn off the Zebra ZD420
  • Press and hold the power button on the printer until it turns off
• Go through the Driver settings and confirm the printer is set to direct thermal on Printer Preferences and Default Printer Settings.
  • In the Devices and Printers window, right click the ZD420 and choose Printer Properties
  • In Printer Properties, click the Properties button
    • Check the settings to make sure the size and print method are correct for Direct Thermal
    • Click Apply and Ok
  • Back on the Printer Properties screen, Click the Advanced tab
    • Click the Printing Defaults button
    • Confirm the settings are set to the same as the Properties
    • Click Apply and Ok
• Send a Print test page from the driver in the Printer Properties window
• Power the printer back on