FAQ# 2431: Zebra Label Printer isn't detected when plugged into your computer.
Question
Zebra Label Printer isn't detected when plugged into your computer.
Answer
The USB-B port is still covered by a factory warning label, or the wrong cable is being used.
Quick Fix Checklist:
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Remove the Port Blocker Label
Look for a sticker over the square USB-B port. It must be removed before use. -
Use the Correct Cable
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✅ USB-B to USB-A (square to flat) — required
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❌ USB-A to USB-A (flat to flat) — will not work
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Install the Driver First
Download the driver before connecting the USB cable:
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Highlighted Features
- • 2.2" Maximum Print Width
- • 6" / Second Print Speed
- • Direct thermal or Thermal Transfer Print Models
- • Print DNA Software Suite
Ideal for: Product Labeling, Price Labeling, Food & Beverage Labels, Shelf Labeling
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Highlighted Features
- • 4" Maximum Print Width (203 dpi)
- • 6" / Second Print Speed (203 dpi)
- • Direct thermal or Thermal Transfer Print Models
- • Print DNA Software Suite
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Highlighted Features
- • 4.09" Maximum Print Width (203 dpi)
- • 6" / Second Print Speed (203dpi) print
- • Direct Thermal, Thermal Transfer, Print Models
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Highlighted Features
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Ideal for: Product Labeling, Price Labeling, Asset Labels, Shelf Labeling, Shipping Labels
