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FAQ# 1040: Why is my USB printer not printing a Windows test page?

Question

Why is my USB printer not printing a Windows test page?

Answer

When installing a USB Printer you should select the USB port that the printer is plugged into, not the LPT1 port. You may need to select several USB ports (USP001, USB002, USB003) before finding the correct port for your printer.

If you are unable to change it from the LPT1 port, uninstall and then reinstall the printer on your computer.

If this does not fix it, make sure you have up to date printer driver. The driver should be available from the manufacturer's website.

If you need further assistance on this, please give Technical Support a call at 1-800-903-6571 or email at support@posguys.com.

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