I've scanned the interface setup for my Motorola/Symbol scanner and now it has stopped working. How can I fix it?
If the scanner or cradle no longer receives power, but shows up as an unspecified device on the system; there is a chance you may have scanned the CDC interface. That interface sets the scanner to use a serial emulation mode, which won't work without a driver.
If you did not intend to use the scanner in this mode, scan the 'Return to Factory Defaults' barcode, and then scan the barcode for the correct interface.
NOTE: If this resolution doesn't work, the scanner will power on for a very brief period when the computer is restarted. You can use that small window to scan the 'Return to Factory Defaults' in the quick start guide.
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