Ask POSGuys

Online Ordering Systems - Compatible Printers & Setup
By: POSGuys Support - 5/8/2020

Online Ordering Systems - Compatible Printers & Setup With many online ordering apps coming onto the market in the past few years, it can be tricky trying to find the right printer for those apps. POSGuys.com has taken the time to compile a list of the most common online ordering apps, and the printers that work the best for them, as recommended by the software developers. UBER EATS TSP100IIIBI Bluetooth Version (Tested in house, and verified) TSP100IIIBI Bluetooth Pairing Steps Star TSP650II BT (Untested) Printer Setup POSTMATES TSP100IIILAN Ethernet interface (Tested in ho...

Continue Reading ⇒

Comments

Caviar Printer Setup
By: POSGuys Support - 5/7/2020

Setting up the printer in Caviar 1) Tap on the Settings menu icon in the bottom left corner of the app. 2) Navigate to the Print Settings menu option. 3) Under Print Settings, select the compatible printer within range, and pair to the printer. 4) The printer should now be paired to Caviar, and able to printer tickets.

Continue Reading ⇒

Comments

Enabling Take Out Orders and Features for Aldelo POS
By: POSGuys Support - 4/8/2020

Enabling Take Out orders and Features in Aldelo POS To enable Take Out service in Aldelo, navigate to the Back Office and enter the Store Settings Menu. From there go to the Services tab and make sure the option is checked on the Take Out tab. Here is a list of some of useful settings to modify how Take Out orders behave: Require Phone # for Take Out Back Office > Store Settings > Services > Take Out Enables/Disables the option to require a phone number in order to enter a take out order. Take Out/Delivery Show Search Type Back Office > Store Settings > Staff/CRM Ad...

Continue Reading ⇒

Comments

Grubhub Printer Setup
By: POSGuys Support - 4/2/2020

Grubhub Printer Setup 1) Plug your Star Micronics TSP100iiiLAN directly to the Wi-Fi Router via an Ethernet cable. 2) Connect the Grubhub-provided tablet to the same network. 3) Select the Triple Line icon for the Menu. 4) Go to Settings. 5) Select Add Printer. 6) Print receipts automatically by selecting Yes under Auto-print receipts and select the number of copies to print. 7) Printer is now setup to use with Grub Hub.

Continue Reading ⇒

Comments

Uber Eats Printer Setup
By: POSGuys Support - 4/2/2020

Uber Eats Printer Setup Once your tablet is paired with the printer, connect it to the Uber Eats app: Open the app, and select the Menu Icon in the top left corner. Select Settings. Select Receipt Printing. Enable the connection by swiping the toggle to the right. It should say 'Receipt printing enabled'. Confirm your printer is connected to the app by finding the ‘Connected Printer’ dropdown: Printer model is automatically selected, providing it is paired correctly. If you have multiple Bluetooth devices, you may have to select the printer model from the dropdown menu.

Continue Reading ⇒

Comments

Setting Up The TSP100IIIBI Bluetooth Printer
By: POSGuys Support - 4/2/2020

Setup and Connect the TSP100IIIBI Unlike the TSP100IIIW, the Bluetooth interface doesn't have a PAIR button. The printer should go into a pairing/discover mode shortly after it is powered on. If the printer was paired to any computers or devices previously, remember to remove/forget it from the Bluetooth list before pairing it with a new device. After that refresh the Bluetooth discovery list on the device you would like to pair the printer to. If you still have issues discovering the printer, reinitialize the Bluetooth settings with these steps: Turn the printer off Press and hold the RST bu...

Continue Reading ⇒

Comments

Setting up the Star Micronics TSP100IIIW
By: POSGuys Support - 3/26/2020

Connecting the printer to your network Using WPS Press and hold the PAIR button on the back of the printer until the LED light on the printer flashes blue Press the WPS button on the Wireless Network Router or Access Point When the printer connects to the network the blue light will stop flashing and turn solid. A small receipt should print, listing the connected networks details. Using The Web Configuration portal Once you have the paper installed, plug in the printer and power it on. It should automatically go into AP (Access Point) Mode. Perform a self-test print to get the Network Conf...

Continue Reading ⇒

Comments

Postmates Printer Setup
By: POSGuys Support - 3/26/2020

1) Navigate to Printer Settings in the Postmates app menu. 2) Tap on 'Connect a Star Printer' to start the discovery process. 3) Postmates will automatically begin scanning for pairable printers. When the Star printer of your choice appears, tap on it to begin pairing process. 4) After Postmates successfully connects to the printer, a “Successful Connection” printout should print on the printer. Afterwards, go back into Printer Settings, and click on 'Test Print', once you have selected your receipt size. Postmates should be properly set up now, to print to your Star Micronics thermal printe...

Continue Reading ⇒

Comments

Doordash Printer Setup
By: POSGuys Support - 3/26/2020

Pairing the printer within Doordash 1) Make sure that the tablet's Bluetooth is turned on. 2) Open the 'Order Manager App' on your tablet, and select the Menu icon to open the sidebar. 3) Tap on 'Settings'. 4) Tap on 'Set Up A Printer'. 5) Select 'Star printer (Bluetooth)' from the drop down options. 6) The tablet should navigate to the Bluetooth settings automatically. 7) Turn on 'Printer Pairing'. 8) Press and hold the 'Pair button' on the back of the printer for 5 seconds (The green light should begin blinking). 9) Select the 'Star Micronics' option under the list of available devices 1...

Continue Reading ⇒

Comments

POSGuys.com Statement on COVID-19
By: POSGuys - 3/19/2020

We know many of our valued customers are assessing the impact and the disruptions caused by the COVID-19 coronavirus. Our thoughts are with your businesses, employees, and their families at this very difficult time. Like other companies, POSGuys is making some adjustments to accommodate local mandates and precautions against COVID-19 and most of our programming, marketing, and customer service staff are working from home, but please rest assured that the POSGuys sales and tech teams are available and serving our customers and inquiries. If for any reason you cannot reach your regular represen...

Continue Reading ⇒

Comments

• ← Older