How to set up a USB Cash Drawer
By: POSGuys - 1/25/2018

Our newest video from Ask POSGuys shows how to set up a USB cash drawer. For this example, we use a [Logic Controls CR3000][1] cash drawer and Windows 10, but the process will apply to other USB cash drawers and work with other operating systems.

Transcript:

Hi.

This is Travis from POSGuys.com.

Today we're covering the [Logic Controls CR3000][2] Cash Drawer, the USB version and connecting it with Windows 10.

So, this also has some generic applications as well, where it works for other USB cash drawers and works for other operating systems. The steps are going to be pretty much the same, but if you have Windows 7, Windows 8, follow the same steps. If you have a different brand of cash drawer you'll need a different driver, but in general, it's going to be the same steps.

If you are using a printer driven cash drawer then ignore this video because there are no drivers that you need. You hook a printer driven cash drawer up to the printer and then when the printer prints it will send the cash drawer signal to the cash drawer. You don't have to worry about a different set of drivers.

If you're using OPOS because you're using Microsoft RMS or Microsoft 2K9, then you need OPOS drivers. Those are a different procedure and don't use these drivers as well.

So, step one is to plug in your cash drawer. You're gonna need the correct USB cable. On some cash drawers, it's just a standard USB A to B cable. On the Logic Controls, you need the special cash drawer cable. So, it has almost like a phone end on one side and then it'a a standard USB on the other side. There is a little port in the back of the drawer. You plug that in, and then plug it into your computer. I'm using a little extension. You don't have to use an extension.

After that's done, you'll need to install the drivers. So, there are two files that you will want to download from the <a rel="nofollow" target="blank" href="http://bematechus.com/support/product-drivers/"> Bematech website</a>. It's going to be the driver file, and the test utility.

So, using the driver file first, you're going to want to install the appropriate driver. If you have a 64 bit OS then use the 64. If you have a 32 bit then you use the X86. And you follow the on-screen prompts. Click next. The default location is fine. Click next. It's going to install some files. Give it permission to install those files. After the file completes, you say okay. Then you will want to check to make sure that the driver installed correctly.

What you're going to need to do is check the device manager. I'm going to go into Windows Start, then start typing in "device." You'll see the device manager come up as an option. Select it. And then, inside of it, you're going to look for the port section and you'll see the Logic Controls USB port and it will assign a COM number. So, that's the com number that you're going to test with.

Minimize that. Close out the driver. And then, now I'm going to select the utility.  Inside the utility, there's an application. You don't need to install an executable. You just run the application. It's going to prompt for the default COM port and settings. We're COM 4, so I'm going to change this to COM 4. And say, "OK". And then now, if I want to open the drawer, I hit the "open test". So, when I click "open", you can see that the drawer kicks open. If you want to test it again, you just click "open test" and it opens once more.

So, that's the test utility. It confirms that the driver is installed correctly. In order to get this to work with your point of sale software, you'll need to configure your point of sale software. So, whether you're using [Aldelo][3], [Cash Register Express][4], [Store Manager][5] any of the popular point of sale softwares that uses cash drawers, serial cash drawers. You will go into that software, and go into the settings and you'll look for the section under cash drawer and serial cash drawer and then select the proper COM port. So, in this case, it's COM4, but it's whatever COM that your cash drawer installs into.

So, that's the basics for setting up a USB cash drawer. This is a [Logic Controls CR3000][6] cash drawer. Follow the same steps for other cash drawers. It's just going to be a different driver. 
For more information on the [CR3000 cash drawer][7], or to purchase, please visit us at POSGUys.com.

Thanks

[1]: https://posguys.com/cash-drawer_32/Logic-Controls-CR3000_314/
  [2]: https://posguys.com/cash-drawer_32/Logic-Controls-CR3000_314/
  [3]: https://posguys.com/point-of-sale-software_35/Aldelo-Software_1320/
  [4]: https://posguys.com/point-of-sale-software_35/PC-America-Cash-Register-Express_1047/
  [5]: https://posguys.com/point-of-sale-software_35/Proxis-Store-Manager-Classic_529/
  [6]: https://posguys.com/cash-drawer_32/Logic-Controls-CR3000_314/
  [7]: https://posguys.com/cash-drawer_32/Logic-Controls-CR3000_314/

How to set up a USB Cash Drawer By: POSGuys - 1/25/2018

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How to set up a USB Cash Drawer
By: POSGuys - 1/25/2018