Manufacturer Product Alerts

Zebra Printer Power Supply Recall
By: POSGuys - 5/20/2018

Zebra has issued a voluntary recall of power supply units of their barcode printers as of December 2016. The product recall potentially impacts the power supply units (PSUs) manufactured by FSP Group between October 1, 2010 and December 31, 2011 and were either sold as after-market kits or included with the sale of the following models of Zebra printers: G-Series (GK420D/T, GX420D/T, GX430D/T) GT Series (GT800, GT810, GT820, GT830) ZP455, HC100, P1XX Series (P100, P110, P120) ZXP3 After independent testing, Zebra has been confirmed that the issue is limited to a discreet batch of PSUs ...

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Aldelo SHA-2 Credit Card Processing Mandatory Security Update Information
By: Charles - 2/23/2018

There are mandatory updates/upgrades that may need to be implemented depending on your version of Aldelo Pro for Restaurants, Aldelo EDC and/or your version of Windows OS and version of Windows Server. If these updates are not met you may not be able to process credit/debit payments and/or be PCI Compliant. These updates/upgrades are necessary because Aldelo in an effort to increase security and avoid large-scale cyber attacks, is transitioning to SHA-2 (Secure Hash Algorithm) level certificates that provide stronger encryption and user authentication. In order to process credit/debit payments...

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Sterling Retired Hardware
By: POSGuys - 8/8/2017

Sterling Payment Technologies is officially retiring many devices as of August 2017. These retired devices are too old to support industry changes and will no longer be supported by Sterling's Help Desk or boarded onto systems. These devices include the following terminals and pin pads:

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Recall Notice: External Battery Pack SURT192XLBP, SURT192RMXLBP, SURT192RMXLBP3U, SURT192XLBPJ
By: POSGuys - 3/20/2017

Schneider Electric recently sent out this second product safety notice for a recall on specific external battery packs. If you have any questions about the recall please contact us and we will help you through the process. All existing POSGuys.com customers should already be notified of the safety recall but if you are concerned you may have missed the notice feel free to call and double check. If you are not an existing POSGuys.com customer we can still help. Give us a call at 800.903.6571 if you desire assistance with the recall. Download Complete PDF Of Notice: Schneider Electric Produc...

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