Aldelo Customers Using Open Edge or Payment Pros for Credit Card Processing - Warning
By: POSGuys - 2/22/2018

## Urgent Notice For Aldelo Users who Process with OpenEdge ##
Aldelo Restaurant Software users must immediately check their version of Aldelo to make sure the new security updates that happen at the end of February 2018 will not affect their ability to process credit cards if they are using Open Edge or Payment Pros.

How to check your version -

Step 1 - Go to the Back Office 
Step 2 - Go to Help
Step 3 - About Aldelo

This is what your screen should look like
![enter image description here][1][420][300]

IF you see **Aldelo POS 3.8.8011 or greater** your version of Aldelo POS is compatible with SHA-2 and you will just need to confirm that your EDC version is 7.0.8011 or greater.

If you see another version and you do your credit card processing through OpenEdge or Payment Pros (PPI) please give us a call immediately. We can double check your software and get you set up with either an Aldelo support contract or other alternatives to help you manage your way through these security updates.

Next Steps
=======

- You will need to update to a compatible version of Aldelo and EDC.  To do so will require an active Aldelo support contract.
<br>
 - If you don't have an active contract you can purchase either an [Aldelo Annual Support Contract][2] or an ongoing monthly support subscription.
<br>
 - If you want to switch to an external payment terminal you can keep running your current version of Aldelo you will just not be able to process cards through your PC.
<br>
 - If you are running an OS older then Windows 7 you will have to update your OS before you can update Aldelo.
<br>

If you are running an older system prior to Windows7 we strongly recommend upgrading your POS System entirely.  We recommend our fully equipped [Preferred Restaurant POS System][3] (now also available in a [monthly][4] pay option) or the new Aldelo Express iPad option that comes with Aldelo Pay.

Again, as this is an urgent issue where your ability to accept credit cards may be compromised, please check your version of Aldelo, make sure you are not processing with OpenEdge/PPI, and contact us with any questions.

Additional Notes
=======

- If you process credit cards through an external payment terminal and not directly through your point of sale system you will not be affected at this time.
 - To ensure flawless service, Aldelo now offers their own payment processing option with Aldelo Pay. Please contact us if you would like more information. 
 - If you would like competitive rates along with sign up perks, we do suggested Sterling or Vantiv as alternative options. Both companies have Aldelo packages and are very familiar with the software, offering either a free EDC license or discounted payment terminals upon signing up for a new contract with them. Please contact us to ensure you get the best sign up bonuses available to you.

[1]: https://posguys.blob.core.windows.net/content/images/blog/49130/aldelo_version.gif
  [2]: https://posguys.com/point-of-sale-software_35/Aldelo-Software_1320/#Popup/0/
  [3]: https://posguys.com/restaurant-cash-register_40/POSGuys-com-Preferred-Restaurant-System_739/
  [4]: https://posguys.com/restaurant-cash-register_40/POSGuys-Premium-Monthly_2599/

Aldelo Customers Using Open Edge or Payment Pros for Credit Card Processing - Warning By: POSGuys - 2/22/2018

Recent Posts By POSGuys

Aldelo Customers Using Open Edge or Payment Pros for Credit Card Processing - Warning
By: POSGuys - 2/22/2018