Star Micronics Cash Drawer Cable
By: POSGuys - 7/10/2017

The <a href="https://posguys.com/cash-drawer_32/Star-Micronics-CD3_2569/">Star Micronics CD3</a> cash drawers come complete with a cash drawer cable. This cable is not bi-directional, meaning if you plug the incorrect ends into the cash drawer and printer, the cash drawer won't receive the signal from the printer to open. If your CD3 cash drawer isn't working, make sure the correct ends of the cable are plugged in to the cash drawer and printer. Each end is labeled. See the video below for more information: 
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<br><br>Video Transcript:

Hi, Travis from POSGuys.com. I want to go over a tech issue that we're having a lot recently. Star released a set of cash drawers that matches white printers really well, so we've been sending those out pretty often with some white printers. However one of the problems that we get is that people get it and then they say, hey this cash drawer is not opening, what's going on. One is check to make sure you have the correct cable, the cable comes in the box with the cash drawer, so look for it in the box. You cannot just use a phone cable or a cash drawer from another brand, it has to be a Star brand cash drawer cable.

The other thing is to look at the labels on it. So the one side is labeled printer, one side is labeled cash drawer. This is actually really important, this is not the case for other brands, but for Star in particular, it has to match up. So if you get it backwards, I'm going to plug it in backwards right now, I'll plug the cash drawer end into my printer, and then I'll take the printer end and plug it into the cash drawer, when you want to run a transaction, then the cash drawer doesn't open. Flip it around, and then run a transaction, and the cash drawer opens like you expect. So if you're having problems with your drawer not opening, make sure that the correct end is plugged into the printer and the correct end is plugged into the cash drawer itself. For more information, please visit us at POSGuys.com. Thanks!

Star Micronics Cash Drawer Cable By: POSGuys - 7/10/2017

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Star Micronics Cash Drawer Cable
By: POSGuys - 7/10/2017