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Point of Sale Information and News for September 2010

Mobile Computing Challenges-Part II 9/29/2010 5:13:43 PM

Knowing how to address some of the physical challenges of these devices makes sense, both for sales and support. This is another issue to consider when purchasing or presenting mobile computer-scanner options to specific market segments.

Selecting Appropriate Devices

Computers designed for spaces where invisible gases or extremely explosive “incindive” conditions exist require devices specially designed and sealed to prevent sparks from igniting such fuel sources. Oil refineries or grain elevator sites are areas where such devices might be used.

On “Incindive” Compliance for Class 1, Division 2 Devices:

Class 1 is part of the National Electric Code definitions of hazardous location classifications and protection techniques for operating devices within areas where flammable gases or other “incindives” may be present in sufficient quantities to produce explosive or flammable mixtures.

Division 2 is an environment where flammable gases, vapors, liquids, combustible dusts or ignitable fibers and airborne particulates are not likely to exist under normal operating conditions. Hazardous atmospheres are further defined by ”groups.” These include:

  • Group A: Atmospheres containing acetylene.
  • Group B: Atmospheres containing hydrogen, gases or vapors of equivalent hazard such as manufactured gas.
  • Group C: Atmospheres containing ethyl-ether vapors, ethylene, or cyclo-propane.
  • Group D: Atmospheres containing gasoline, hexane, naptha, benzene, butane, propane, alcohol, acetone, benzol, lacquer solvent vapors, or natural gas.
  • Group E: Atmospheres containing metal dust – including aluminum, magnesium, and their commercial alloys, and other metals of similarly hazardous characteristics.
  • Group F: Atmospheres containing carbon black, coal or coke dust.
  • Group G: Atmospheres containing flour, starch, or grain dusts

The bottom line to all of this is that without the specialized components within these hardened devices a mobile computing/scanning solution has the potential to be downright deadly. Therefore, it would be prudent for the buyer and the sales professional to make certain that all devices considered for these areas be certified as Class 1, Division 2 compliant.

The experts at www.POSGuys.com can assist in providing safe, appropriate mobile computer-scanner options for retail and warehouse environments in addition to industrial class 1 division 2 areas and cold storage facilities.

Tags: Uncategorized Class 1 Division 2 compliant combustable flammable gases grain elevators hazardous Incindive mobile computer oil refineries scanner

Where Can I find Printers that Print in Languages Other Than English 9/20/2010 7:03:36 PM

So, you have an authentic Chinese restaurant and have hired an authentic Chinese cook who speaks and reads only Chinese. Does your POS system have the capability to print in languages other than English? Does your printer print in languages other than English?

If your POS system does allow displaying and printing in other languages then what printer has the ability to print the those language sets?

For instance:

Aldelo Pro for Restaurants prints in English, Chinese, Traditional Chinese, and Spanish. The system will display in Arabic characters.

Amigo POS prints in Arabic, Chinese, Croatian, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Turkish, Welsh…and four user-defined.  By the way, all these languages are displayed in the system by Arabic text. The system will display different character sets for these languages using non-Arabic characters if the character sets are installed on the system.

What is the procedure to get such a printer?

  • Call your software vendor to make sure your POS application does have the ability to print in another language set.
  • Ask them if any specific printer model works better than another with their system.
  • Most of the time a KITCHEN PRINTER is what is needed but other models are made for receipts, as well.
  • Go to www.posguys.com to get your printer. Our sales staff can research the correct printer for your needs.
  • Epson and Star-Micronics are just two of the manufacturers that make printers with alternate language drivers.
  • Additional things to consider:

    1. How the printer attaches to the computer:

    Serial port, or RS-232 has 25 pins on the computer side.

    Parallel port, or Centronix has 36 pins on the computer side.

    USB port is a small, flat connector that slides into the computer USB port.

    2. What kind of paper the printer uses:

    Thermal (no ribbon) uses heat-sensitive, coated paper

    Impact (uses ribbon) uses plain paper

    Each brand or model has specifications for paper width and diameter, in addition to ribbon type so check your operator’s guide!.

    http://www.posguys.com has all your retail POS and inventory needs!

    Tags: Uncategorized chinese display english kitchen language pos printers printing receipt restaurant spanish

    Gift Card Printing 9/17/2010 8:03:04 PM

    Do you require custom gift cards, employee cards or loyalty cards for your retail store or restaurant?

    You may be interested in knowing that all cards will not work with all software applications. Therefore, here are a few things to know before placing an order for card printing:

  • Color of card stock
  • Design of card available from your card vendor
  • Programming codes required by the software you are using
  • Some applications require specific characters before or after the card number so that their system identifies the card as a gift card, loyalty card, employee access card from a credit card. These programming codes can be found by asking your software provider. Be ready for some resistance from your vendor because they usually provide card programming themselves and may not release their codes to you!
  • Card number you want the current batch to start at: ie: 1001 for Gift cards, or maybe 4001 for employee cards, etc. to be able to differentiate each type of card, if you wish.
  • All cards should come with a barcode but you may want to add a magnetic stripe if required by your system or if you just want to use a MSR instead of a barcode scanner.
  • Color of the text and image on the card (single-color or full-color ribbon needed).
  • Pre-made image to be included on a custom card (JPG, GIF, PSD, etc. format)
  • Text to be printed on the front (or back) of the card (restaurant name, address, phone, “10% discount for order over $100″, or other message needed).
  • There may be other things to consider but this is just a place to start!
  • At POSGuys.com we print custom cards in quantities of 50 and up. We can provide all the information you need for your cards (except maybe the proprietary programming codes mentioned above if we do not already have them).

    Also, we have a full-service design department to assist you!

    Check out our site at http://www.posguys.com/custom_card_printing_60/

    Tags: Uncategorized barcode cards custom employee gift loyalty msr pos programming codes restaurant retail scanner stock swipe

    What Computer To Use With Aldelo Software 9/14/2010 4:04:36 PM

    What Computer To Use With Aldelo Software

    Aldelo POS for Restaurants has set new hardware requirements for Restaurant Pro 3.8 and Lite 3.8 applications as well as for any applications running EDC, their credit card module. These basically require a faster processor and more RAM on the mother board.

    At POSGuys.com we have a solution to this. All our Aldelo systems come available with the POS-X brand XPC515-C2P TouchPC (Celeron 2.8GHz, 2GB DDRII, 160GBHD and XP Pro).

    As touch computers go, this one is a dandy! With a heavier-than-industry-standard overlay, these computers will pass the test of time. The overlay is what makes a monitor function as a touch screen. If the overlay wears out, the screen pointer will “stick” wherever the overlay is worn, usually the “Enter” button or other button that gets the most use.

    In addition, this model is great for any other application that requires a touch screen computer.

    Find it at:


    Tags: Uncategorized aldelo computers EDC overlay pos restaurant

    September 2010 News on the Barcoding Industry