Ins and Outs of Tech Support

Quick and Easy Hardware Solutions for Your POS Software
By: POSGuys Support - 12/19/2024

Why Choose POSGuys.com? At POSGuys.com, we make it simple for businesses to find hardware that works seamlessly with their POS software. Our compatibility pages are designed to save you time by providing a curated selection of hardware that’s been tested and confirmed to work. With our U.S.-based support team ready to assist, you can shop confidently knowing we’re here to help ensure your setup is stress-free and effective. Explore Popular POS Software Solutions Square: A trusted choice for small businesses, Square simplifies payment processing and sales management, making i...

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TabBand Labels: Loading & Calibration Guide
By: POSGuys Support - 12/10/2024

TabBand Labels: Loading & Calibration Guide Media & Calibration Guide Media & Calibration Guide This guide is to help you load your TabBand Labels, Calibrate your Labels and then Configure the Printer Driver Settings specifically for Windows users. If you need first-time setup assistance with connecting your smart device (Phone, Tablet, PC), please contact our Support Team. For macOS users, you can find the CUPS driver Here. Alternatively, open a web browser and search for 'Install CUPS driver for Zebra Printer in Mac OS,' then look for the Zebra Support Community search resul...

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Transforming Restaurant Management: How Aldelo is Redefining POS with AI
By: POSGuys Support - 12/8/2024

AI in Today's Restaurant Software: Why You Should Consider It AI is now making its mark in society, transforming industries and reshaping the way we work. In the fast-evolving restaurant industry, staying ahead of trends and adopting innovative technologies can make a significant difference. Artificial Intelligence (AI) is revolutionizing traditional restaurant software, turning it into powerful, efficient tools for management and customer service. Let’s explore how Aldelo is leveraging AI to redefine the restaurant experience and why integrating AI into your operations can help you st...

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Cargas Compatible Printers
By: POSGuys Support - 12/5/2024

What is Cargas? Cargas is an employee-owned software company specializing in cloud-based business solutions, including ERP, CRM, and accounting software. They partner with platforms like Microsoft Dynamics 365, Sage Intacct, and HubSpot to help businesses streamline operations. Serving industries such as energy, nonprofits, and professional services, Cargas provides tools for managing finances, customer relationships, and project resources, all while emphasizing a collaborative company culture. What printers are compatible with Cargas Software? Cargas is compatible with several printers, ...

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TSP700II Label Printing Calibration & Feed Issues
By: POSGuys Support - 10/3/2024

If you're using the TSP700II as a label printer and experiencing calibration or feed issues, adjusting the sensor sensitivity is one potential step to try. This process includes adjusting the physical DIP switches, which control various sensor settings. The printer has multiple sensors, and below, we explain how to adjust both the 'Paper End and Black Mark Sensor' and the 'Near End Sensor.' You Will Need: Philips head screwdriver Small slot screwdriver Pen, paperclip, or similar pointed tool to adjust the DIP switches Paper End and Black Mark Sensor Adjustment: Before pr...

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A Buyers Quick-Guide on which version of BarTender label software suits your needs.
By: POSGuys Support - 9/9/2024

Choosing a Version BarTender comes in several tiers: Starter, Professional, Automation, and Enterprise. Depending on how and what you need to print, how many printers you have, and how many stations and users require access to printing, the version you need will vary. Below, we break down the differences between the versions. Further on, we will break down the licensing structure once you’ve determined which software version is right for you. StarterIdeal for individuals who need to quickly and easily generate labels, including support for dynamic variable data from databases like Exce...

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Getting the Magellan 9600i Scanner Scale to work with Square
By: POSGuys Support - 8/1/2024

Getting the Magellan 9600i Scanner Scale to Work with Square Square supports select models of the Magellan Scanner Scales by Datalogic to work with their Premium version of Square, ‘Square for Retail’. If you do not have ‘Square for Retail’, you will not be able to deploy the Magellan Scanner Scales. What You Need Magellan 9600i Scanner Scale + Serial Interface Cable USB to Serial Adapter Cable Square Stand 2nd Generation Square for Retail Programming Codes Create Weight Enabled Items What to Do Print Out Programming Codes Click here for Programming...

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What to do if your Touch Controls stop working on your Windows PC.
By: POSGuys Support - 6/4/2024

We often see this issue when customers attach a second monitor or customer-facing display for the first time. Typically, you will need to identify which display is the primary one, and we recommend calibrating as well. If your PC is otherwise undamaged, including the touch display itself, the steps below should help. Open Tablet PC Settings Search for 'Control Panel' in your windows Desktop Search Once Control Panel is open, search for 'Tablet PC Settings'.  After opening Tablet PC Settings, select 'Setup...' within the Configure Section toward the top. The screen should t...

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How to Pair your SocketScan 700 Series with a Windows Computer
By: POSGuys Support - 4/26/2024

How to Pair your SocketScan 700 Series with a Windows Computer When pairing the scanner to a Windows Computer, the Socket Scanner needs to be placed into HID Mode in order to scan Barcodes into text fields. Once in HID Mode, you then must pair to the Windows Computer. The easiest way to achieve both is to use the Socket Mobile Companion Setup Application. Setup To begin, download the Companion App from this link here: Socket Companion Application. Start the application and follow the On-Screen Setup steps. After the setup is complete, there will be a ne...

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Enabling Legacy Notepad on Windows 11
By: POSGuys Support - 4/26/2024

The new Notepad application included with Windows 11 introduces features that make editing text easier, such as browser-style tabs, an enhanced visual UI, and rich formatting options. While useful, these features can cause issues for applications and hardware that rely on the simpler, more straightforward nature of the classic Notepad application. If you are experiencing problems entering text into the new Windows 11 Notepad, or if inputting text is causing lag, we have created a quick guide to deactivate the new Notepad and restore access to the classic version. Getting Started Open Set...

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